External Hard Drive Not Recognised

[James Wilson]

Hi,

I recently purchased a 20Gb external hard drive to connect
to my Sony laptop via i.Link or FireWire (through a
cardbus). However, my laptop does not seem to recognise
the device as an additional drive. Rather it recognises
it as a Disk Drive i.e. I can identify the external drive
in Device Manager under Disk Drives. Device Manager also
indicates that it is correctly installed (i.e. working
properly) but when I go to My Computer I cannot see the
device as a drive. If I right click on the a: drive (i.e.
disk drive) and then look in properties/hardware I can see
that the external drive is there.

I am running Windows 2K. The external drive manufacturer
Eastmode Pte Ltd says that the external drive does not
require new drivers for 2K.

I guess there is some form of device conflict? Please
help or else I will need to sell my new device on eBay!

Cheers,

James wilson

 

[Jetro]

You should partition the new HDD, format, and assign a drive letter(s). All
these tasks are performed in Disk Management snap-in (diskmgmt.msc).

 

[Guest]

Hi,

Thanks for the advice but I had a look under Disk Mgmt and
the external hard drive could not be found. Does this
mean I have a driver problem? If so what driver am I
looking for - the manufacturer suggests that the external
harddrive doesnt need specific drivers i.e. they should be
covered by MS Windows 2000? Any ideas?

Cheers,

James

 

[Jetro]

I'm sorry, but is the right lower pane of Disk Management large enough to
fit all the disks or has the scrollbar?