explorer won't load, system hangs

[~AMDT~]

Hi,
I went over to help a neighbor out and ran into a problem I hand't seen
before. XP won't finish the load, hands with a dialog box that says unable
to load explorer or something like that.
It's a Compaq running a 1.6 gig celeron cpu.
Hitting F8 it starts to come up in safe mode, and hands in the same spot.
Hitting F10 runs a compaq restore, but it hangs in the same spot.
The owner didn't make restore disks, and none came with his system.
The book said to make them before a problem arose. duh...
There is a partition on the hard drive that has the restore data, however,
I think it only works with the restore disks had they been created.

Has anyone run into this and is there a work around other than
buying a retail copy of XP and rebuilding the system?

Thanks,

Mike

 

[Galen]

In ~AMDT~ <[email protected]> had this to say:

My reply is at the bottom of your sent message:

Hi,
I went over to help a neighbor out and ran into a problem I hand't
seen before. XP won't finish the load, hands with a dialog box that
says unable to load explorer or something like that.
It's a Compaq running a 1.6 gig celeron cpu.
Hitting F8 it starts to come up in safe mode, and hands in the same
spot. Hitting F10 runs a compaq restore, but it hangs in the same
spot. The owner didn't make restore disks, and none came with his system.
The book said to make them before a problem arose. duh...
There is a partition on the hard drive that has the restore data,
however, I think it only works with the restore disks had they been
created.
Has anyone run into this and is there a work around other than
buying a retail copy of XP and rebuilding the system?

Thanks,

Mike

It's probably too late to do a non-destructive restoration without the XP
CD. In the HP F10 Restore menu options is there an option for a destructive
restoration or a complete restoration? IIRC the last time I did a restore on
an HP XP system it had that and did not require the CDs though it did need
the COA/serial from the green sticker on the side panel of the case. Of
course, as soon as this restoration is complete, open the start menu, all
programs, and create the CD ASAP.

Galen
--

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes

 

[~AMDT~]

Hi Galen,
I don't recall seeing a destructive restore as an
option. It's a compaq.
I'll check next time I'm over there.
Thanks for the tip.

amdt