Explorer.exe Shuts Down

[Guest]

I get the following error message when I am browsing folders on a secondary
drive on my computer. The drive contains mainly video files (mov and avi)
that I have transfered from our camera. If I select a file and then arrow
down the list, usually about the fourth file selected causes the error shown
below. It happens very consistently.

I have run a memory test and it is fine. I have scanned for viruses and
spyware and I believe I am clean. I'm running Norton Internet Secrity 2007
and using Adaware for spyware detection.

Any thoughts?

Thanks.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/8/2007
Time: 6:01:11 PM
User: N/A
Computer: BRYCE
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x0002ae22.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 32 61 65 32 32 0d 0a 2ae22..

 

[Guest]

Your system probably has a conflict with one of the latest updates from MS.
You could determine that by removing a few, and testing. The long term fix is
to find the conflict. Only you could find that. I would think it would be
something like a video driver, graphics viewer, or camera software. (Kodak
Easy Share beeing one of the current 'usual suspects')

 

[Guest]

Mark,

Thanks for the help. Do you have any suggestions on trying to find the
conflict? I am not very familiar with the Windows event logs and other
behind the scenes tracking systems. I am fairly computer literate and always
willing to try and learn.

Thanks.

 

[Guest]

You are unfortunately breaking 'new ground' on the conflict. The KBase has no
data on the event (the 'fault bucket'), and you would have to experiment till
you found some difference, as you pulled and reinstalled stuff.
Not that I'm recomending it, but there have been a number of reports here by
people who actually started clean, updated, then put in apps till the fault,
then removed updates till it stopped, all just to find out.
It would certainly be tedious work.