explorer.exe needs to restart error

[SteveF2]

I am running a new dell (high spec) PC to run a weather station and webcam to
my web site. The PC has a dell windows XP pro standard build and is running
24/7. Two items of software analyse the weather data and ftp images to the
site and have a web server serving images to the site.

I have installed a plug and play PCI card to connect a surveillance camera
too but haven't yet connected the camera. Following installation of the card
video and audio drivers install as expected. Device manager shows these to
be working correctly. A number of these share an IRQ.

The weather station uses RS232 serial communication which is fed through a
Serial to USB cable to connect to a USB port.

The PC runs for a period typically over 12 hours and then returns a
"explorer.exe has experienced a problem and needs to close" error. This
dialogue hangs waiting for a response. When the dialogue closes the weather
station software has closed. The camera software is still running.

I would be grateful to know what causes this error and for any specific
guidance on what could be causing the problem on my setup.

Many thanks

 

[nass]

I am running a new dell (high spec) PC to run a weather station and webcam to
my web site. The PC has a dell windows XP pro standard build and is running
24/7. Two items of software analyse the weather data and ftp images to the
site and have a web server serving images to the site.

I have installed a plug and play PCI card to connect a surveillance camera
too but haven't yet connected the camera. Following installation of the card
video and audio drivers install as expected. Device manager shows these to
be working correctly. A number of these share an IRQ.

The weather station uses RS232 serial communication which is fed through a
Serial to USB cable to connect to a USB port.

The PC runs for a period typically over 12 hours and then returns a
"explorer.exe has experienced a problem and needs to close" error. This
dialogue hangs waiting for a response. When the dialogue closes the weather
station software has closed. The camera software is still running.

I would be grateful to know what causes this error and for any specific
guidance on what could be causing the problem on my setup.

Many thanks

This can Indicate a BHO is corrupted or damaged and causing the Shell error,
so try to Disable the Un-verified Add-Ons on your Browser and see if that
will help.

*Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
I will assume the system is clean and running an up2date Anti-Virus
application, so try to capture the Process that causing this crash, either by
downloading the Process explorer from Ms site or by Task manager.
HTH.
nass

 

[nass]

I am running a new dell (high spec) PC to run a weather station and webcam to
my web site. The PC has a dell windows XP pro standard build and is running
24/7. Two items of software analyse the weather data and ftp images to the
site and have a web server serving images to the site.

I have installed a plug and play PCI card to connect a surveillance camera
too but haven't yet connected the camera. Following installation of the card
video and audio drivers install as expected. Device manager shows these to
be working correctly. A number of these share an IRQ.

The weather station uses RS232 serial communication which is fed through a
Serial to USB cable to connect to a USB port.

The PC runs for a period typically over 12 hours and then returns a
"explorer.exe has experienced a problem and needs to close" error. This
dialogue hangs waiting for a response. When the dialogue closes the weather
station software has closed. The camera software is still running.

I would be grateful to know what causes this error and for any specific
guidance on what could be causing the problem on my setup.

Many thanks

This can Indicate a BHO is corrupted or damaged and causing the Shell error,
so try to Disable the Un-verified Add-Ons on your Browser and see if that
will help.

*Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
I will assume the system is clean and running an up2date Anti-Virus
application, so try to capture the Process that causing this crash, either by
downloading the Process explorer from Ms site or by Task manager.
HTH.
nass

 

[SteveF2]

Thanks for help
See below error log as requested

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/12/2007
Time: 20:13:57
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 21:23:02
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application mcregist.exe, version 6.0.108.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 63 72 65 67 69 mcregi
0018: 73 74 2e 65 78 65 20 36 st.exe 6
0020: 2e 30 2e 31 30 38 2e 30 .0.108.0
0028: 20 69 6e 20 68 75 6e 67 in hung
0030: 61 70 70 20 30 2e 30 2e app 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:43:27
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application DrgToDsc.exe, version 9.0.0.53, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 44 72 67 54 6f 44 DrgToD
0018: 73 63 2e 65 78 65 20 39 sc.exe 9
0020: 2e 30 2e 30 2e 35 33 20 .0.0.53
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:42:07
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 37 34 20 69 6e 16574 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/12/2007
Time: 07:46:37
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 489368963.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 38 39 33 36 38 39 36 48936896
0010: 33 0d 0a 3..



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2007
Time: 07:42:31
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2007
Time: 07:42:31
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..



Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/12/2007
Time: 20:25:05
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 20 30 2e ure 0.
0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0020: 20 75 6e 6b 6e 6f 77 6e unknown
0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0030: 20 61 74 20 6f 66 66 73 at offs
0038: 65 74 20 30 30 30 30 30 et 00000
0040: 30 30 30 000




Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/12/2007
Time: 17:42:53
User: NT AUTHORITY\SYSTEM
Computer: RVSCWEATHER
Description:
The server {6A972E27-93E2-4F98-8367-4101B2073814} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/12/2007
Time: 20:34:43
User: N/A
Computer: RVSCWEATHER
Description:
The McAfee SystemGuards service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



--
Regards Steve

I am running a new dell (high spec) PC to run a weather station and webcam to
my web site. The PC has a dell windows XP pro standard build and is running
24/7. Two items of software analyse the weather data and ftp images to the
site and have a web server serving images to the site.

I have installed a plug and play PCI card to connect a surveillance camera
too but haven't yet connected the camera. Following installation of the card
video and audio drivers install as expected. Device manager shows these to
be working correctly. A number of these share an IRQ.

The weather station uses RS232 serial communication which is fed through a
Serial to USB cable to connect to a USB port.

The PC runs for a period typically over 12 hours and then returns a
"explorer.exe has experienced a problem and needs to close" error. This
dialogue hangs waiting for a response. When the dialogue closes the weather
station software has closed. The camera software is still running.

I would be grateful to know what causes this error and for any specific
guidance on what could be causing the problem on my setup.

Many thanks

This can Indicate a BHO is corrupted or damaged and causing the Shell error,
so try to Disable the Un-verified Add-Ons on your Browser and see if that
will help.

*Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
I will assume the system is clean and running an up2date Anti-Virus
application, so try to capture the Process that causing this crash, either by
downloading the Process explorer from Ms site or by Task manager.
HTH.
nass

 

[Gerry]

Steve

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 4 processes using the largest amounts?

Please provide this information for shortly after booting and say 12
hours later without a reboot in between.

Are you running Site Advisor from McAfee?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Thanks for help
See below error log as requested

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/12/2007
Time: 20:13:57
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting
module msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 21:23:02
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application mcregist.exe, version 6.0.108.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 63 72 65 67 69 mcregi
0018: 73 74 2e 65 78 65 20 36 st.exe 6
0020: 2e 30 2e 31 30 38 2e 30 .0.108.0
0028: 20 69 6e 20 68 75 6e 67 in hung
0030: 61 70 70 20 30 2e 30 2e app 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:43:27
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application DrgToDsc.exe, version 9.0.0.53, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 44 72 67 54 6f 44 DrgToD
0018: 73 63 2e 65 78 65 20 39 sc.exe 9
0020: 2e 30 2e 30 2e 35 33 20 .0.0.53
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:42:07
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 37 34 20 69 6e 16574 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/12/2007
Time: 07:46:37
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 489368963.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 38 39 33 36 38 39 36 48936896
0010: 33 0d 0a 3..



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2007
Time: 07:42:31
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting
module msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2007
Time: 07:42:31
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting
module msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 6d 73 63 74 66 in msctf
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 34 37 34 33 0d 0a 34743..



Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/12/2007
Time: 20:25:05
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application , version 0.0.0.0, faulting module unknown,
version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 20 30 2e ure 0.
0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0020: 20 75 6e 6b 6e 6f 77 6e unknown
0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0030: 20 61 74 20 6f 66 66 73 at offs
0038: 65 74 20 30 30 30 30 30 et 00000
0040: 30 30 30 000




Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/12/2007
Time: 17:42:53
User: NT AUTHORITY\SYSTEM
Computer: RVSCWEATHER
Description:
The server {6A972E27-93E2-4F98-8367-4101B2073814} did not register
with DCOM within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/12/2007
Time: 20:34:43
User: N/A
Computer: RVSCWEATHER
Description:
The McAfee SystemGuards service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in
60000 milliseconds: Restart the service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I am running a new dell (high spec) PC to run a weather station and
webcam to my web site. The PC has a dell windows XP pro standard
build and is running 24/7. Two items of software analyse the
weather data and ftp images to the site and have a web server
serving images to the site.

I have installed a plug and play PCI card to connect a surveillance
camera too but haven't yet connected the camera. Following
installation of the card video and audio drivers install as
expected. Device manager shows these to be working correctly. A
number of these share an IRQ.

The weather station uses RS232 serial communication which is fed
through a Serial to USB cable to connect to a USB port.

The PC runs for a period typically over 12 hours and then returns a
"explorer.exe has experienced a problem and needs to close" error.
This dialogue hangs waiting for a response. When the dialogue
closes the weather station software has closed. The camera
software is still running.

I would be grateful to know what causes this error and for any
specific guidance on what could be causing the problem on my setup.

Many thanks

This can Indicate a BHO is corrupted or damaged and causing the
Shell error, so try to Disable the Un-verified Add-Ons on your
Browser and see if that will help.

*Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option: [&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
Then click on Programs Tab and click Manage Add-Ons and Disable all
non Verified Add-Ons (You should Renable them later one-by-one and
see the culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Open a Notepad, customize or minimize to the taskbar as you will
need it later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or
Yellow exclamation mark /!\ , double click each one to get more info
about the causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the
Notepad you opened earlier and right click on the first line and
select Paste from the list, this will paste the error message on a
Notepad.
Please don't duplicate the error message one of each kind will be
sufficient. HOW TO: View and Manage Event Logs in Event Viewer in
Windows XP http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat
the error, just one of each kind and post them back in your next
post.
I will assume the system is clean and running an up2date Anti-Virus
application, so try to capture the Process that causing this crash,
either by downloading the Process explorer from Ms site or by Task
manager.
HTH.
nass

 

[nass]

:

Hi Steve,
Please make sure your system is clean by performing these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

After the scan run disk cleanup on your drive.

The troubleshooting steps are under each error message:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/12/2007
Time: 20:13:57
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

msctf.dll is : Microsoft Text Service Module

Try to Remove Alternative User Input Services from Text Services.



The computer may unexpectedly quit and an access violation error may occur
http://support.microsoft.com/kb/911066

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=617706&SiteID=1




Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 21:23:02
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application mcregist.exe, version 6.0.108.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

McAfee Registration Wizard
Solution: Registration problem for McAfee
http://community.mcafee.com/showthread.php?t=212523
http://forums.mcafeehelp.com/showthread.php?t=216553
http://www.router44.com/viewtopic.php?p=534





Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:43:27
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application DrgToDsc.exe, version 9.0.0.53, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
Shutdown hangs with random hexadecimal named
http://forums.support.roxio.com/lofiversion/index.php/t14581.html



Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:42:07
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

This could be a bad memory (RAM) so try to check your memory.




Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/12/2007
Time: 07:46:37
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 489368963.

An access violation error occurs if your Terminal Services information is
corrupted
http://support.microsoft.com/kb/828664






Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/12/2007
Time: 20:25:05
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

Check your RAM, do you have enough RAM and Disk space, also try to test them.



Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/12/2007
Time: 17:42:53
User: NT AUTHORITY\SYSTEM
Computer: RVSCWEATHER
Description:
The server {6A972E27-93E2-4F98-8367-4101B2073814} did not register with DCOM
within the required timeout.

An event ID 10010 error message may be logged many times in the event log
http://support.microsoft.com/kb/873375

COM+ and DCOM Errors When Remapping Citrix Drive
http://support.microsoft.com/?kbid=280719

http://support.microsoft.com/defaul...port/kb/articles/Q187/1/46.ASP&NoWebContent=1
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/4035.mspx?mfr=true


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/12/2007
Time: 20:34:43
User: N/A
Computer: RVSCWEATHER
Description:
The McAfee SystemGuards service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Exchange databases are not mounted and event logs contain error messages

http://support.microsoft.com/kb/304166

HTH.
nass

 

[SteveF2]

Gerry,
I have 2Gb of Ram installed

Under Commit
Total is 457540
Limit is 4032784
Peak is 637872

No I don't believe I have site advisor

Thanks, Steve

 

[SteveF2]

nass

My system is a new install.

I have gone through all issues other than roxio.

--
Regards Steve

:

Hi Steve,
Please make sure your system is clean by performing these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

After the scan run disk cleanup on your drive.

The troubleshooting steps are under each error message:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/12/2007
Time: 20:13:57
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

msctf.dll is : Microsoft Text Service Module

Try to Remove Alternative User Input Services from Text Services.



The computer may unexpectedly quit and an access violation error may occur
http://support.microsoft.com/kb/911066

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=617706&SiteID=1




Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 21:23:02
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application mcregist.exe, version 6.0.108.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

McAfee Registration Wizard
Solution: Registration problem for McAfee
http://community.mcafee.com/showthread.php?t=212523
http://forums.mcafeehelp.com/showthread.php?t=216553
http://www.router44.com/viewtopic.php?p=534





Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:43:27
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application DrgToDsc.exe, version 9.0.0.53, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
Shutdown hangs with random hexadecimal named
http://forums.support.roxio.com/lofiversion/index.php/t14581.html



Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:42:07
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

This could be a bad memory (RAM) so try to check your memory.




Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/12/2007
Time: 07:46:37
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 489368963.

An access violation error occurs if your Terminal Services information is
corrupted
http://support.microsoft.com/kb/828664






Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/12/2007
Time: 20:25:05
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

Check your RAM, do you have enough RAM and Disk space, also try to test them.



Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/12/2007
Time: 17:42:53
User: NT AUTHORITY\SYSTEM
Computer: RVSCWEATHER
Description:
The server {6A972E27-93E2-4F98-8367-4101B2073814} did not register with DCOM
within the required timeout.

An event ID 10010 error message may be logged many times in the event log
http://support.microsoft.com/kb/873375

COM+ and DCOM Errors When Remapping Citrix Drive
http://support.microsoft.com/?kbid=280719

http://support.microsoft.com/defaul...port/kb/articles/Q187/1/46.ASP&NoWebContent=1
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/4035.mspx?mfr=true


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/12/2007
Time: 20:34:43
User: N/A
Computer: RVSCWEATHER
Description:
The McAfee SystemGuards service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Exchange databases are not mounted and event logs contain error messages

http://support.microsoft.com/kb/304166

HTH.
nass

 

[Gerry]

Steve

Your system has a considerable amount of RAM. The commit charge figures
are high but they are by no means exceptional. However, the Event Viewer
Reports referring to hung applications are indicating a system under
stress.

In your original post you indicated that the machine is running 24/7,
which means that if there are any memory leaks the system can run out of
memory. Restarting a computer releases memory not released by a
programme, even if it has been closed. Also you mentioned a web camera
which brings graphics into play and programmes associated with this
activity can demand large amounts of memory. You also have McAfee
installed, which has a large footprint, and if it initiates a scan to
coincide with camera activity this will cause high peak demands.

Your subject refers to an explorer.exe report, which seems to be an
obscure error. This is the Error Report:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/12/2007
Time: 07:42:31
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting
module msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

How many times has this error appeared in the Application Log over the
last 10 days?

Can you please post some further commit charge figures so that I can
compare them with those already provided.

Will you please answer my earlier question. "You should be able to
gather more information from Task Manager. With the Processes tab open
select View, Select, Columns and check the >> boxes before Peak Memory
Usage and Virtual Memory size. What are the figures for the 4 processes
using the largest amounts?

What is the precise McAfee product you have installed?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[SteveF2]

Hi Gerry
I have had some success today. I cleared a number of issues raised in
nass's post but had one of my applications (vws) drop out. I disabled the
roxio applications and the PC ran without error all day.

Yesterdays top four (by VM) where
McShield Peak 64192 VM 33932
VWS Peak 20132 VM 52468
ImageSalsa Peak 18860 VM 56440
RTHDCPL Peak 22188 VM 22644

Today top four (By VM) where
ImageSalsa Peak 18408 VM 56384
VWS Peak 19560 VM 54420
McShield Peak 64148 VM 33104
RTHDCPL Peak 21848 VM 23600

Today Commit figures
Total 409904
Limit 4032784
Peak 637936

I haven't attached my camera at present but Imagesalsa has a webserver
running which serves a static jpeg until I attach the camera.

The McAfee product is the Security Centre
I have had 4 instances of the explorer.exe error in the 10 days I have had
this PC.
None in last 24 hours.

I have consulted the support forum for VWS and ther is some past history of
incompatability with some graphics and sound cards but I thinks it should be
possible to make this combination works together.

Thanks for your help

 

[SteveF2]

nass
I had a software shutdown again this morning, then disabled the roxio
products and the system has run ok since.

So good progress at the moment, thanks.
--
Regards Steve

nass

My system is a new install.

I have gone through all issues other than roxio.

--
Regards Steve

:

Hi Steve,
Please make sure your system is clean by performing these cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

After the scan run disk cleanup on your drive.

The troubleshooting steps are under each error message:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/12/2007
Time: 20:13:57
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
msctf.dll, version 5.1.2600.2180, fault address 0x00034743.

msctf.dll is : Microsoft Text Service Module

Try to Remove Alternative User Input Services from Text Services.



The computer may unexpectedly quit and an access violation error may occur
http://support.microsoft.com/kb/911066

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=617706&SiteID=1




Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 21:23:02
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application mcregist.exe, version 6.0.108.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

McAfee Registration Wizard
Solution: Registration problem for McAfee
http://community.mcafee.com/showthread.php?t=212523
http://forums.mcafeehelp.com/showthread.php?t=216553
http://www.router44.com/viewtopic.php?p=534





Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:43:27
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application DrgToDsc.exe, version 9.0.0.53, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
Shutdown hangs with random hexadecimal named
http://forums.support.roxio.com/lofiversion/index.php/t14581.html



Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/12/2007
Time: 18:42:07
User: N/A
Computer: RVSCWEATHER
Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

This could be a bad memory (RAM) so try to check your memory.




Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/12/2007
Time: 07:46:37
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 489368963.

An access violation error occurs if your Terminal Services information is
corrupted
http://support.microsoft.com/kb/828664






Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/12/2007
Time: 20:25:05
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

Check your RAM, do you have enough RAM and Disk space, also try to test them.



Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/12/2007
Time: 17:42:53
User: NT AUTHORITY\SYSTEM
Computer: RVSCWEATHER
Description:
The server {6A972E27-93E2-4F98-8367-4101B2073814} did not register with DCOM
within the required timeout.

An event ID 10010 error message may be logged many times in the event log
http://support.microsoft.com/kb/873375

COM+ and DCOM Errors When Remapping Citrix Drive
http://support.microsoft.com/?kbid=280719

http://support.microsoft.com/defaul...port/kb/articles/Q187/1/46.ASP&NoWebContent=1
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/4035.mspx?mfr=true


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 11/12/2007
Time: 20:34:43
User: N/A
Computer: RVSCWEATHER
Description:
The McAfee SystemGuards service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 60000
milliseconds: Restart the service.

Exchange databases are not mounted and event logs contain error messages

http://support.microsoft.com/kb/304166

HTH.
nass

 

[nass]

nass
I had a software shutdown again this morning, then disabled the roxio
products and the system has run ok since.

So good progress at the moment, thanks.

Glad that there is some progress, you can either check with the Roxio Help
and support about this issue or try to get the latest updates for Roxio.
Also if you updated your Media Player to Media11 you can experience some
issue too with your burning software like Roxio or Nero.
Keep an eye for the next few days for the Event log and see which app will
misbehave or conflict.
Try to configure the Security suite for mcafee to scan the system when there
is no lots of traffics or lots of applications running like the Images
software and the Camera which resource Hog.
Thanks for your feedback and you are welcome.
Regards,
nass

 

[Gerry]

Steve

My lines of enquiry have dried up.


~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[SteveF2]

Thanks for your help Gerry.
Things are stable at the moment so hopefully I can move forward

 

[SteveF2]

nass
I have had a program specific aplication error affecting my problem
application vws.
See below

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 15/12/2007
Time: 10:49:33
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application vws.exe, version 1.0.0.0, faulting module , version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 76 77 73 ure vws
0018: 2e 65 78 65 20 31 2e 30 .exe 1.0
0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0030: 20 61 74 20 6f 66 66 73 at offs
0038: 65 74 20 30 30 30 30 30 et 00000
0040: 30 30 30 0d 0a 000..


Does this mean anything to you?

 

[Gerry]

Steve

Conventional remedy is uninstall and reinstall.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[nass]

nass
I have had a program specific aplication error affecting my problem
application vws.
See below

This can happen if the Software buggy or incompatible with your system, try
to update the software or uninstall it then remove all debris left behind and
run the system for a while without it and monitor the changes!.
Here is a link will help you:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 15/12/2007
Time: 10:49:33
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application vws.exe, version 1.0.0.0, faulting module , version
0.0.0.0, fault address 0x00000000.


http://ambientweather.blogspot.com/2006/08/virtual-weather-station-version_23.html
HTH.
nass

 

[SteveF2]

I have reinstalled the software causing the shutdowns and reinstalled the
same version and a current beta version and both keep shutting down.

The recent shutdown caused the errors listed below:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 18/12/2007
Time: 05:39:21
User: N/A
Computer: RVSCWEATHER
Description:
Faulting application vws.exe, version 1.0.0.0, faulting module cvirte.dll,
version 8.1.1.361, fault address 0x00220e52.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 76 77 73 ure vws
0018: 2e 65 78 65 20 31 2e 30 .exe 1.0
0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
0028: 63 76 69 72 74 65 2e 64 cvirte.d
0030: 6c 6c 20 38 2e 31 2e 31 ll 8.1.1
0038: 2e 33 36 31 20 61 74 20 .361 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 32 32 30 65 35 32 0d 0220e52.
0050: 0a .

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 18/12/2007
Time: 07:27:46
User: N/A
Computer: RVSCWEATHER
Description:
Fault bucket 593757027.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 39 33 37 35 37 30 32 59375702
0010: 37 0d 0a 7..


Does this mean anything to you?

Many thanks,

 

[Gerry]

Steve

Which is the beta version?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[nass]

Hi Steve,
First try to search the directories for the cvirte.dll file and Note the
Date and version of each. If you have multiple version delete all but leave
the latest version ( please note down the location where you will delete the
old version, you will may need to copy and paste the latest version to these
places/directories).
or you can re-regiter this dll by this command:
regsvr32 cvirte.dll click [OK] and reboot the system.

http://ambientweather.wikispaces.co...esponseToken=624a26364df03da049347879b8350718

Another is to avoid running a Beta Product on your productive machine,
unless you are a tester, you don't have/need to run a Beta product at all,
Microsoft always worn against such a thing when they issue a Beta version of
their product.
If the software company has a Stable version why not Opt to get it as you
will have full support and compatible version!.
Does this App need to run on a specific .Net framework and need to be
downloaded from Ms site?.
Best if you contact the Help& Support for ambientweather as they will be
happy to know and help out, it is stated on the link above after performing
the steps mentioned on their troubleshooting procedure.
HTH.
nass