Explorer.EXE - Application Error The instruction at "0x02023397" r

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G

Guest

WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE HELP!
MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC /SCANNOW IT
JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED ON MY
HARD DRIVE!
THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
"0x02023397" referenced memory at "0x00000000" The memory could not be
"written".
 
Phil,

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
 
THANKS FOR YOUR HELP HERES THE DETAILS

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 24/06/2005
Time: 16:51:01
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

AND

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 24/06/2005
Time: 16:52:10
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000
 
THESE ARE THR DTEAILS OF THE ERRORS:-
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 24/06/2005
Time: 16:52:10
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000







Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 24/06/2005
Time: 16:51:01
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030
 
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