Explorer error, is it linked to salm?

[Guest]

I can open folders that have shortcuts on my desktop such as My Music but if
I go in to My Computer and try to go to C drivethe screen flickers and
displays just my wall paper (not even desktop icons or start bar) then
everything reappears other than the window i'm trying to get to and i get the
error message.

Also, i seem to have got myself a Salm, which i can not get rid of. Could
this be causing the explorer error, i read in another post that trojans etc
can mimic explorer.exe, or something. How can i get rid of the salm? I have
tried running spyware program (McAfee) and it wasnt picked up. It is in my
temp folder and i cant right-click delete it.

Much appreciate any thoughts

 

[Ramesh, MS-MVP]

Hi Matty,

Run these malware cleaners:

1. Lavasoft Ad-Aware - http://www.lavasoftusa.com
2. SpyBot Search & Destroy - http://www.safer-networking.org
3. CWShredder - http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


I can open folders that have shortcuts on my desktop such as My Music but if
I go in to My Computer and try to go to C drivethe screen flickers and
displays just my wall paper (not even desktop icons or start bar) then
everything reappears other than the window i'm trying to get to and i get the
error message.

Also, i seem to have got myself a Salm, which i can not get rid of. Could
this be causing the explorer error, i read in another post that trojans etc
can mimic explorer.exe, or something. How can i get rid of the salm? I have
tried running spyware program (McAfee) and it wasnt picked up. It is in my
temp folder and i cant right-click delete it.

Much appreciate any thoughts

 

[Guest]

Many thanks Ramesh, SpyBot sorted out the salm, along with 115 other files on
my comp', and now I'm able to use windows explorer again.

Cheers

Matty

 

[Ramesh, MS-MVP]

Thanks for the feedback, Matty. Issues of this kind, are often caused by malware BHOs.