explorer closes

[Winefred]

very often (but not always) when first going on line or
sometimes just browsing, I get the message box that
says "Microsoft Internet Explorer has encountered a
problem and has to close" then the browser closes and I
keep getting it each time I try to reopen it there is no
error number but the details list:
App name: iexlore.exe
mod ver: 4.10.0.2222
App ver: 6.02800.1106
off set: 0000.388
Mod name: kernel32.dll

I have search for an answer and cause to this and have
found a few simular problems but nothing exactly. any
help will be appriciated. thank you, winefred

 

[H Leboeuf]

Select Kernel32 errors on this page for some clues.
http://www.colba.net/~hlebo49/erriexpl.htm
--

It may be caused by some parasites,

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm


You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More: Removal tool: http://www.merijn.org/files/cwshredder.zip


Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

 

[Winefred]

IT WORKED!!!! Thanks so much....this may have been easy
for you, but it has been a problem for weeks here, going
on months and I have spent hours, trying to look it up in
order to fix it!! I did do the first 2 down loads you
sugested also and every thing is fine...thanks again!!

 

[H Leboeuf]

Glad I could help.

Keep the removal tool up to date at least one a week later or, one a month
depending on your use of the net.
Then run them.