Expired Version

[Steven Perry]

I downloaded the Spyware beta from MS site yesterday and
when I try and run it after install it says it expired on
7/31/2005. It won't load. If the MS site doesn't have a
version I can install and run, where can I get a version
I can install?

Just to clarify, the install works fine, but when I run
it, it fails.

Any help would be appreciated.

Thanks.

-Steven Perry

 

[Stu]

Did you install the latest version (1.0.615) over a
previous version? If so, you may have to start over. You
might like to try this:

1. From Control Panel Uninstall MSAS using Add/Remove
progs.
2. In Explorer navigate to the MS Antispyware Folder and
delete.
3. Run Ccleaner (free from ccleaner.com) in Windows and
Application mode and delete all the trash entries it shows.
4. Run the registry `Issues` from within ccleaner and
delete the entries shown. It will give you the option to
backup b4 you delete.
5. Reinstall a fresh copy of MSAS 1.0.615.

Good luck!

Stu

 

[Steven Perry]

No, this was a clean install on a brand new machine. It
was a fresh download from the beta download page on
Microsoft.

-Steven

 

[Engel]

Check your system date. If your system date is correct,
check the long and short date formats for your locale,
and ensure that you are set to the topmost choice in the
dropdown boxes for those formats. (or tolerate the
strangeness, which may extend to the beta terminating at
an unexpected date.)

Engel

 

[Jupiter Jones [MVP]]

Steven;
What is the version number? Help/About
The old version that has not been available for a few months expired at that
time.
Are you sure you just downloaded it and it was not previously downloaded and
just now installed?
Another possibility is the cache at your ISP.
Try downloading again

 

[Hakama]

Same thing happened to me, I downloaded MSAS from MS site, copied it to
a USB key, and tried to install it on another computer (the owner only
has a 56k modem, poor sole). Can't tell the version, because MSAS exits
after telling me it has expired. File size of
MicrosoftAntiSpywareInstall.exe is 6.860.424 bytes.

Could this have something to do with the genuine software validation?
which was not performed on the target machine?

 

[Bill Sanderson]

Do another download.

It'd be very nice to see a compare between the two downloaded files.

It's pretty hard to imagine that there's still a cache holding the old
version out there somewhere, but it looks like that may be true--can you
describe your ISP arrangements?

What's the date and size of the downloaded installer file?

--

 

[Bill Sanderson]

I don't believe that this issue relates to Genuine validation, although I
don't know what the precise symptoms are of trying to install on a machine
which hasn't passed validation, if any.

The only other issue, besides system date and time, that I'm aware of is the
locale and date format settings.

If you are set to English (United States) and you have not modified your
long and short date formats from the defaults (topmost in the dropdown
controls)--I don't have further ideas except for a bad cache somewhere in
the download path, or confusion between multiples of the same file on a
system.

--

 

[Hakama]

I was not set to English (US), nor I had the long and short date formats
that goes with English (US). I already changed that and downloaded the
file again. Should I set to English (US) on the target machine before
installing? Thanks in advance.

 

[Bill Sanderson]

English US is not a hard and fast requirement--but the default choices in
the long and short date formats are--whatever the language/locale.

Since the spec for the beta is english only, I'm tempted to suggest
installing with english US settings, but we've a wide range of experience
here--very few have found that it just doesn't work with other language
settings.

Experiment. It'd be nice to verify before installing that the file you have
is the current build--615. I don't have the installation file handy to see
if that can be verified from the file properties.

Then, make sure your date and time are correct.

Then, make sure that the long and short date formats are the topmost choices
in the drop-down boxes, regardless of locale/language.

Try it.

The beta1 program has a number of bugs in relation to time and date
functions--you cannot set scheduled scan times in the afternoon if your
clock format is a 24 hour one, for example.

Others have noted that non-default date formats result in either early
termination notices, or inability to complete the install.

I can't tell from the two messages in this thread--whether the issue is the
wrong file (i.e. the download contains an expired version)--or the
date/time/formatting issues on the machine where you are installing. It is
possible that you and Steven Perry have different issues.


--

I was not set to English (US), nor I had the long and short date formats
that goes with English (US). I already changed that and downloaded the file
again. Should I set to English (US) on the target machine before
installing? Thanks in advance.

[snip]

If you are set to English (United States) and you have not modified your
long and short date formats from the defaults (topmost in the dropdown
controls)--I don't have further ideas except for a bad cache somewhere in
the download path, or confusion between multiples of the same file on a
system.