cant update expired version

G

Guest

version expired 31/12. Have downloaded latest with the intention of extending
to july. I get a successful install message, but when I try to launch I get a
superimposed window telling me my version expired 31/12.

What should I do next please?
 
G

Guest

Same thing happened to me... I re-formatted my hard drive and now I cannot
download a working copy of this program... When I go back and click the
update link, download and install it alsoi, I get no change in error message
applet.
 
G

Guest

josl

Please follow the thread "AntiSpyware" started by
Karson 1/1/2006 on microsoft.private.security.spyware.announcements

For more solutions, type update, on the Search For:

I hope this little assistance is helpful, let us know how it works ºut.

Engel
 
G

Guest

I looked at another thread and followed advice from Bill Sanderson to
downlaod from Majorgeeks. In short it worked and I now have an updated
version running, with an expiry of 7/ 2006. Clearly there is something wrong
with the version available on the Microsoft Downlaod site. Apart from not
recognising that it was an update, it did not ask me to restart - the
Majorgeeeks version did. Hopefully this is being followed up now, otherwise,
a lot of people are going to waste a lot of time
 
B

Bill Sanderson

Please try these, in order and say what works or does not:

1) download again, taking care to save the downloaded file to the desktop.
Once downloaded--double-click the desktop file to upgrade. If the first
message you see asks whether you wish to upgrade, you've received the right
version.

If this fails,

2) Go to Start, all programs, Microsoft Antispwyare, Microsoft Antispyware
update and double click that. Wait some period of time--perhaps an hour--to
see whether you are offered an upgrade via a popup in the right corner of
the start bar. If so--accept that offer, and see if it is successful

If both of these fail, also let us know--there are other things to try.
 
B

Bill Sanderson

That's my choice 3, if you see my responses elsewhere to this issue. I
believe this can be resolved without resorting to the third-party site, but
I need some folks to try the alternatives and let us know what works.

--
 
G

Guest

Bill very happy to try these out - it may however be tomorrow morning before
I get back to you - its 23:15 in Germany. The version I downloaded is
certainly hunky dory - and it prompted me to run a scan - which I did
 
G

Guest

Bill I followed step 1 and there was not a problem - it worked properly.
Question is though does this take us / you any further since I have already
installed and upgraded my previous 31/12 expired version. (with the update
from Major Geeks). Shouldnt this be tried with a user who is still on the old
version? By the way I didnt really get a question asking me if I wanted to
upgrade - i clicked to install and came the screen where I was asked if I
wanted to update or remove - is this what you meant?
 
B

Bill Sanderson

If you have the right version, I wouldn't worry about testing this stuff
further--I'm just looking for somebody who still can't update to get clear
which piece of advice is the simplest to get the job done--other than going
to a non-microsoft site.

Thanks!

--
 
B

Bill Sanderson

What you saw was correct for that scenario.

If you have .615 in place, and the download is also .615, you'll get the
same set of choices you saw, but in your case it was .701 in place, and a
download of .701.

If you have .615 in place, and the download is .701, you get a completely
different initial dialog, which just asks whether you want to upgrade.

No need to test this further--I need somebody who is still stuck on
..615--thanks, anyway!

--
 
G

Guest

Bill--

I have had the same problem as others and tried both your suggestions below
without success. Where do we go from here? Thanks.

--Alan
 
B

Bill Sanderson

If you are up to it:

Go to the \program files\microsoft antispyware folder. There are two
executables there whose names imply an update function. Try running each of
them. You will probably see no visible result, but it is possible that one
will trigger the auto-download of the new version. It'd be nice to know
which!

If this fails, or seems too complex, others have succeeded by simply getting
the download from an alternative source. MajorGeeks is also hosting this
file, and getting it from them seems to work around the problem, whatever it
is:

http://www.majorgeeks.com/download4466.html

--
 
B

Bill Sanderson

OK - the proper executble to trigger the auto-download should be:

\program files\microsoft antispyware\GIANTAntiSpywareUpdater.exe

Start, run the above line, with possible substitutions depending on whether
you installed to the default location and whether the current drive is the
boot drive, etc.

--
 
G

Guest

Bill--

Thanks for your speedy reply. I found the "program files\microsoft
antispyware\GIANTAntiSpywareUpdater.exe" and double clicked on the icon with
no positive result. I also tried to download from 3rd party site,
"MajorGeeks", and had the same unsuccessful result. Darn! How about starting
from scratch and uninstalling the prgram from "Add/Remove"? Can I then
install the updated version with build 703?

--Alan
 
B

Bill Sanderson

refresh my memory of what is happening.

You download from MajorGeeks--and run the resultant downloaded file, and
what happens?

--
 
G

Guest

Bill--

After running update from "MajorGeek" and getting an "installation complete"
message, I open MSAS and get superimposed message saying that it has expired
as of 12/31 and to update. So...I'm right back were I started.

--Alan
 
G

Guest

I then downloaded it to my desktop and installed it from there and that new
downloaded file worked for me... I did just as it was explained earlier in
this thread...
 
B

Barry Thomas

After much time wasting without success, inluding install, uninstall 3
times, remove all traces from registry, downloaded from majorgeeks ...
sucess!!!

bt
 
B

Bill Sanderson

Hmm - did you save the download and then run it, or simply run directly from
the download window?

--
 
G

Guest

My thanks to all. Simpletons like me should read my post on "Antispyware
Beta expiration"

Regards, Cgara
 

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