Excel problem

[mdraper]

bit of background: Excel Xp on 2000 server (SP3) using RDP.

What happens is that when concurrent users access a shared spreadsheet which
is linked to others, and select to update links, they get a popup saying
there isn't enough memory or disc space to complete the action. Other Excel
users on the same machine (Dell 1650 with 4gig memory) then start to get the
message, which then goes away when they log out. This also happens to admins
so its not a policy setting, or permissions. The Excel files are on a file
share on another box in the domain.
They do not get the usual popup saying the file is in use - do you want a
read only - etc? Nothing in Event logs, taskmgr perf tabs are well down the
graph space, etc - absolutely stumped on this one. Technet has nothing.
There is plenty of memory and disc space available. Machines regularly
rebooted. Symantec Enterprise AV. Any suggestions welcome..
Thanks.......Martin

 

[Matthew Harris [MVP]]

Things you may want to try:

Upgrade Office to XP SP2. (recommended to try first).
Upgrade the system to SP4.
Disable your antivirus.

-M

 

[rjameson]

I too am having a similar problem with Office 2000 Binder (yes, binder
- client lives on this thus could not go to OXP). User opens binder
file when another user is in, error says "Not enough memory available
to complete this action". Then they can open in RO mode fine. Odd.
I am still checking this out

R

 

[Vera Noest [MVP]]

Search the KB on product Office 2000 and keywords "not enough
memory" (use exact phrase) and you'll find 32 articles (!).

http://search.support.microsoft.com/kb/c.asp?FR=0&SD=tech&LN=EN-US
--
Vera Noest
MCSE, CCEA, MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
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