Excel 2003 save to network causes crash

[Camwyn]

One of my users is on Excel 2003 and receives emails with spreadsheets
attached on a regular basis. THis morning when she double-clicked on
one and tried to save it to our network drive, Excel crashed. This is
what appeared in the event log. Any suggestions?

(For the record, she had Outlook and a SQL-based custom application
open at the same time. 512 MB of RAM.)

Faulting application excel.exe, version 11.0.8120.0, stamp 4578a992,
faulting module excel.exe, version 11.0.8120.0, stamp 4578a992, debug?
0, fault address 0x0002a8e7.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 65 00 78 00 63 00 .e.x.c.
0030: 65 00 6c 00 2e 00 65 00 e.l...e.
0038: 78 00 65 00 20 00 31 00 x.e. .1.
0040: 31 00 2e 00 30 00 2e 00 1...0...
0048: 38 00 31 00 32 00 30 00 8.1.2.0.
0050: 2e 00 30 00 20 00 34 00 ..0. .4.
0058: 35 00 37 00 38 00 61 00 5.7.8.a.
0060: 39 00 39 00 32 00 20 00 9.9.2. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 78 00 63 00 65 00 6c 00 x.c.e.l.
0078: 2e 00 65 00 78 00 65 00 ..e.x.e.
0080: 20 00 31 00 31 00 2e 00 .1.1...
0088: 30 00 2e 00 38 00 31 00 0...8.1.
0090: 32 00 30 00 2e 00 30 00 2.0...0.
0098: 20 00 34 00 35 00 37 00 .4.5.7.
00a0: 38 00 61 00 39 00 39 00 8.a.9.9.
00a8: 32 00 20 00 66 00 44 00 2. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 32 00 61 00 38 00 65 00 2.a.8.e.
00e0: 37 00 0d 00 0a 00 7.....

 

[Jan Karel Pieterse]

Hi Camwyn,

THis morning when she double-clicked on
one and tried to save it to our network drive, Excel crashed. This is
what appeared in the event log. Any suggestions?

Maybe she tried to save it to such a path that the combination of path
and filename exceeded the 254 character limit?

Regards,

Jan Karel Pieterse
Excel MVP
http://www.jkp-ads.com
Member of:
Professional Office Developer Association
www.proofficedev.com