B
blmbob
Recently upgraded users from Office 2003 to Office 2007 and some of our Excel
"powerusers" are getting the following Application Event log errors when
trying to print from Excel, the app then hangs. Online queries indicate other
Office 2007 Excel and Outlook users are getting similar errors, yet MS has no
answers at any of their support sites including MS Office 2007, TechNet or
anywhere in Microsoft. Only possible workaround found was at
http://www.eggheadcafe.com/software/aspnet/30850467/officelifeboathang.aspx
posted by "densha200"
Is there anything else?
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 8/7/2008
Time: 11:04:39 AM
User: N/A
Computer: XXXXXXX
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6300.5000, P3 ntdll.dll,
P4 5.1.2600.2180, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 33 00 30 00 30 00 6.3.0.0.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 6e 00 0.,. .n.
0060: 74 00 64 00 6c 00 6c 00 t.d.l.l.
0068: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0070: 2c 00 20 00 35 00 2e 00 ,. .5...
0078: 31 00 2e 00 32 00 36 00 1...2.6.
0080: 30 00 30 00 2e 00 32 00 0.0...2.
0088: 31 00 38 00 30 00 2c 00 1.8.0.,.
0090: 20 00 4e 00 49 00 4c 00 .N.I.L.
0098: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00a0: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a8: 49 00 4c 00 2c 00 20 00 I.L.,. .
00b0: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 0d 00 0a 00 ....
"powerusers" are getting the following Application Event log errors when
trying to print from Excel, the app then hangs. Online queries indicate other
Office 2007 Excel and Outlook users are getting similar errors, yet MS has no
answers at any of their support sites including MS Office 2007, TechNet or
anywhere in Microsoft. Only possible workaround found was at
http://www.eggheadcafe.com/software/aspnet/30850467/officelifeboathang.aspx
posted by "densha200"
Is there anything else?
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 8/7/2008
Time: 11:04:39 AM
User: N/A
Computer: XXXXXXX
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6300.5000, P3 ntdll.dll,
P4 5.1.2600.2180, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 33 00 30 00 30 00 6.3.0.0.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 6e 00 0.,. .n.
0060: 74 00 64 00 6c 00 6c 00 t.d.l.l.
0068: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0070: 2c 00 20 00 35 00 2e 00 ,. .5...
0078: 31 00 2e 00 32 00 36 00 1...2.6.
0080: 30 00 30 00 2e 00 32 00 0.0...2.
0088: 31 00 38 00 30 00 2c 00 1.8.0.,.
0090: 20 00 4e 00 49 00 4c 00 .N.I.L.
0098: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00a0: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a8: 49 00 4c 00 2c 00 20 00 I.L.,. .
00b0: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 0d 00 0a 00 ....