officelifeboathang


G

Guest

Hi there,

I'm having a problem with Excel 2007. Whenever I open documents (all are
stored in 97-2003 format) Excel stops responding after a few minutes. I have
to say that the documents are opened for reference only - I do not modify
anything, just browse.

There is an error in the event viewer:

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 01/10/2007
Time: 08:44:53
User: N/A
Computer: AWCSL070817B
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6024.5000, P3 excel.exe,
P4 12.0.6024.5000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 30 00 32 00 34 00 6.0.2.4.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 65 00 0.,. .e.
0060: 78 00 63 00 65 00 6c 00 x.c.e.l.
0068: 2e 00 65 00 78 00 65 00 ..e.x.e.
0070: 2c 00 20 00 31 00 32 00 ,. .1.2.
0078: 2e 00 30 00 2e 00 36 00 ..0...6.
0080: 30 00 32 00 34 00 2e 00 0.2.4...
0088: 35 00 30 00 30 00 30 00 5.0.0.0.
0090: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0098: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a0: 49 00 4c 00 2c 00 20 00 I.L.,. .
00a8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00b8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c0: 4c 00 20 00 4e 00 49 00 L. .N.I.
00c8: 4c 00 0d 00 0a 00 L.....

The PC runs on Windows XP Pro with all updates.
The only programs installed on are office 2007, Sophos and TAS Books (Sage).
The error message occurs only on 2 PCs with Office 2007. Other machines with
office 2003 don't have that problem.

There is nothing helpful on google or microsoft's KB.
 
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G

Guest

I am actually having this same exact problem with Excel 97-2003 and Excel
2007 file formats. I tried Microsoft Office Diagnosis, no luck there. Does
anyone have any ideas?
 
G

Guest

Turning off auto save in Excel seems to have resolved the issue. I did open a
call with MS but they were unable to help any further.
 
G

Guest

I have had the same issues too.

Some steps I have done to help reduce the problem are.
1. Turn off auto-save.
2. Save the xls file as xlsx. Close the file. In Excel click Open and
browse to newly saved xlsx file. Highlight the file name. Next to the Open
button is a down arrow. Click the arrow and select Open and Repair. Click
Repair button. Save file as xlsx and then back as xls.
3. With xls files that have been causing issues look at other spreadsheets
it is linked to. Go to that spreadsheet and perform step 2 to it.
4. Move as many people as you can to Office 2007.

Some of my files were corrupt that weren't a problem with Excel 2003 but
were with Excel 2007. Other problems were the links.
 
G

Guest

In trouble shooting the issue, I also had one of my users save every xls file
they open as xlsx and then back as xls for any xls files they opened that
day. I had them tell me when Excel hung or wouldn't save to notify what
spreadsheets they had open to help pinpoint the spreadsheet in question.

I also went to their recent documents folder and personally performed step 2
from previous above posting for spreadsheets that were opened the past couple
days.

Let me know if any of this helps or not.
 
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A

Azikel

Any excel file over 1MB does not want to open. It opens and then freezes and
hangs and I get this error message:


EventType : officelifeboathang P1 : excel.exe P2 : 12.0.6214.1000
P3 : excel.exe P4 : 12.0.6214.1000


Please help!
 
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