exceeding headers issue

G

Guest

I have a problem sending emails to certain recipients, the returned mail
message tells me that my number of headers 21 exceeds the maximum 15.

What does this mean and how can i fix the problem.

Any help would be great

Thx Jason
 
F

F.H. Muffman

Jason said:
I have a problem sending emails to certain recipients, the returned
mail message tells me that my number of headers 21 exceeds the
maximum 15.

What does this mean and how can i fix the problem.

How many email addresses are you trying to mail at once?
Can you paste in the exact mail you're getting back (remove all email
addresses that are in it)?
 
G

Guest

Hi I am only sending to 1 address at a time

This is the Postfix program at host

I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can delete your own
text from the attached returned message.

The Postfix program

<xxxxxxxxxxxxxxx.com.au>: host
sydcor-av02.av.syd.xxxxxxxx.inbound[10.17.235.66] said: 552
sydcor-av02.apac.ent.xxxxxxxxxx.net: your "received:" header counts of 21
exceeds maximum setting 15 (in reply to end of DATA command)

Cheers Jason
 
F

F.H. Muffman

Jason said:
Hi I am only sending to 1 address at a time
<xxxxxxxxxxxxxxx.com.au>: host
sydcor-av02.av.syd.xxxxxxxx.inbound[10.17.235.66] said: 552
sydcor-av02.apac.ent.xxxxxxxxxx.net: your "received:" header
counts of 21 exceeds maximum setting 15 (in reply to end of DATA
command)

Ok. Well, this isn't going to be an Outlook issue, but, lets see if we
can't help you figure out who to talk to to try to get this fixed.

First, lets explain why the error is happening, or, specifically, what the
error is talking about.

When you send an email message on the Internet, a protocol called SMTP is
used to get the message from your machine to the recipients machine. In
order to this, the message will generally be handed from one mail server to
another. As a server is given the message, it adds a line to the header of
the message to say, in plain speak, I, Machine X at Address Y, received this
message from Machine Z at Address A on Date/Time. Each server will add that
line to the header.

Now, what the server in australia is complaining about is that there are too
many Received headers on the message it is getting. This could be
indicative of a spam, or a bouncing message, or some other problem.

Outlook itself isn't likely the cause of the problem. Something after you
submit the message to your server and the .au server is the likely cause,
but I'd be curious:

If this is a POP/IMAP server: If you fire up Outlook Express, or any other
*local* POP3 client (not a web based client), and connect to the same ISP
account, do you get the same problem?

If this is a Hotmail account that you're connecting to via web based mail in
your profile, what happens if you do it via the hotmail website?

If this is an Exchange account, talk to your Exchange admin and show them
the problem.

As for who to talk to... usually, when this failed delivery status
notification gets sent, it includes the headers. Did yours? If it did, can
you share them?
 
G

Guest

this is the header i assume you wanted i found it in the properties of the
returned message

OK I also have the same issue if i try and use outlook express as well

Both are POP3/SMPTaccounts


"Return-Path: <[email protected]>
Received: from xxxxxx.com (mx03.xxxxxxx.com [57.70.22.24])
by mail05.syd.optusnet.com.au (8.13.1/8.13.1) with ESMTP id l3BMsgrf025329
for <xxxxxxxxxxx.com.au>; Thu, 12 Apr 2007 08:54:43 +1000
Received: by xxxxxxxx.com (Postfix)
id 60ADC1C7201; Wed, 11 Apr 2007 22:54:42 +0000 (UTC)
Date: Wed, 11 Apr 2007 22:54:42 +0000 (UTC)
From: MAILER-DAEMON@xxxxxxxxxxx(Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: xxxxxxxxxx.com.au
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="14F521C73F2.1176332082/xxxxxxxxxxx.com"
Message-Id: <[email protected]>
X-NAS-BWL: No match found for '(e-mail address removed)' (684 addresses, 0
domains)
X-NAS-Language: English
X-NAS-Bayes: #0: 1.86737E-136; #1: 1
X-NAS-Classification: 0
X-NAS-MessageID: 8739
X-NAS-Validation: {73ED786E-2E0A-4F4E-B1A8-E04404A9C3E3}
 
F

F.H. Muffman

Jason said:
this is the header i assume you wanted i found it in the properties
of the returned message

Nope, I was hoping that at the bottom of the delivery status notification
you received it included the headers that it had issue with.
OK I also have the same issue if i try and use outlook express as well

Does your ISP provide a web based access for the same account? Do you get
the same problem there? You're likely going to have to follow up with the
ISP on this problem.
 
G

Guest

yep have the same problem with web based client so i will try contacting
them and see what they say

Thanks for all your help

Jason
 

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