Errors 721 & 650 attempting to connect to RAS

[Kelly]

We have one user who connects to our Windows 2000 server
through RAS and until about 6 weeks ago she was able to do
so successfully.

She is on a Windows 98 machine and when she tries to
connect now, she gets error message 650 "The computer you
are dialing into does not respond to a network request"

I have also attempted to connect from a Windows 2000
machine and get the error message 721 "Remote computer is
not responding"

These computers are part of a domain. All the latest
patches/hotfixes have been applied to the server and we
are at service pack 4.

I have read extensively on both error codes and tried
several of the solutions, but to no avail. I have also
replaced the modem with a brand new one with no luck.

Does anyone have any suggestions as to what I should try
next??

 

[Marc Reynolds [MSFT]]

Make sure that any routers and firewalls between the clients and the server
are allowing TCP port 1723 and IP Protocol 47 (GRE) traffic.

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thanks!

-----Original Message-----
Make sure that any routers and firewalls between the clients and the server
are allowing TCP port 1723 and IP Protocol 47 (GRE) traffic.

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.





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