Error with Compatibility Pack for 2007 Office


O

Ozmo

I am trying to open a .xlsx file. I am using WinXP Prof. SP3, Office 2003
SP3 (Excel is on v 11.8316.8221). I have installed the Compatibility Pack
for 2007 Office, as well as SP1 and SP2. The Compatiblility Pack is at v
12.0.6425.1000

I have received the xlsx file as an email attachment, and saved it to my
desktop. When I try to open the file, I first get an error message saying:

"Windows cannot find <path\filename>. Make sure you have typed the name
correctly..."

After about 2 seconds I can see the converter trying to scan the file, then
I get a message saying "The converter failed to save the file."

If I have Excel open prior to attempting to open the file, there is no error
message saying windows cannot find the file, however the excel error message
changes to "The converter failed to OPEN the file."

I have removed (Via control panel) the Conversion tool and re-added it with
SP1 then SP2, but still having same issues.
 
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Joined
Sep 9, 2010
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Hello Ozmo,

Did you ever get this figured out. I am having the same exact problem. Thanks
 
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Joined
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Nevermind I figured it out. I stumbled upon a post that worked:
1. click start
2. go to run
3. type excel /unregserver
4. click ok and wait 30 seconds
5. click on start
6. go to run
7. type excel / regserver
8. it will run a install window and then go away.
9. try it now.

Hope this helps someone.
 

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