Error signature

[Laurie]

When trying to open IE, following message appears and
loops -Explorer won't open and the error box won't close:

"Error signature
AppName: iexplore.exe AppVer: 6.0.2800.1106
ModName: shell32.dll ModVer: 5.0.3700.6705 Offset:
00003439

Reporting details:
This error report includes: information regarding the
condition of Microsoft Internet Explorer when the problem
occurred; the operating system version and computer
hardware in use; your Digital Product ID, which could be
used to identify your license; and the Internet Protocol
(IP) address of your computer.

Etc., etc., etc.

Cure?

 

[Don Varnau]

Laurie,
From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.

You might first try deleting the TIF folder and History folder.
See: How To Delete the Internet Explorer Temporary Internet Files:
http://mvps.org/winhelp2002/delcache.htm

Other possibilities at http://www.mvps.org/inetexplorer/answers.htm#shell32

Run Ad-aware & Spybot. See if malware is causing the problem.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Try disabling other programs to see if one of them is causing the problem.
Look at things like ad-blockers, security programs, antivirus, IE add-on
toolbars, etc.

You should re-enable browser extensions after the problem is resolved.

Don