[Urgent] Cannot open I.E. 6 !

[abc]

When I click the I.E.6 icon,a screen show and told me there are problems
with my I.E. and ask me whether to report to miscrosoft or not.
The details of the error is listed below:

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: shell32.dll
ModVer: 5.0.3700.6705 Offset: 00003439

How to solve this problem?

Thx a lot.
Nic

 

[war17]

Have you tried repairing or reinstalling IE 6?

Repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm

 

[Robert Aldwinckle]

ModName: shell32.dll ModVer: 5.0.3700.6705

My guess would be your crash is a symptom of interference by malware.
Try using any of the various scans that you can see others recommending.
Notice that "malware" does not imply "virus" so it is not necessarily true
to assume that if an anti-virus scanner finds nothing that there is nothing
to find.

The version of shell32.dll that you have seems not to be the latest
you could have so perhaps the hooks the malware is attempting to use
aren't quite the same. In that case you might improve your symptom
by visiting Windows Update and seeing if that gives you a newer version
of that module.


Good luck

Robert Aldwinckle