Error-Outlook Mailbox Full??

[beemergrl]

I cannot receive any emails. The message senders are getting is that
mailbox is full. I have deleted most of my emails from all my folders. I
setup my Outlook using my go daddy account and when I checked to see if I had
any mail in there it was empty. Can someone help me with this issue so I can
receive mail again? Thanks.

 

[Roady [MVP]]

Which mail account type are you using?
Have you checked any additional mailbox folders on the server that you might
have?
If that is all empty and you are using POP3, then your emails probably
bounce when Outlook is closed as well. In that case contact GoDaddy as they
might have placed a wrong limit on your mailbox.

 

[beemergrl]

Hi Roady- sorry for the ignorance but how can I check the server? I mean I
know what a server is but how do you check for that? I've emptied all my
folders in my outlook from its contents but the error is still there when
people send me email. Thanks!

 

[Roady [MVP]]

If you are using a POP3 account then it doesn't matter how much email you
have stored in Outlook as the error is coming from the mail server.
Login to your web based mailbox provided by GoDaddy. It look like they allow
you to access it here;
http://www.godaddy.com/gdshop/email/webmail_redirect.asp?ci=9094

If not, or when you have difficulties logging on, contact GoDaddy.