Mailbox full

[Guy]

Hi, when others try to send mail with attachments they are getting mailbox
full and it kicks it back. I check my ISP box it's empty and so is outlook?

 

[VanguardLH]

Hi, when others try to send mail with attachments they are getting mailbox
full and it kicks it back. I check my ISP box it's empty and so is outlook?

Did you check ALL folders when using the webmail interface to your
e-mail account? Did you empty the Spam and Trash folders? Do they show
a consumption meter so you can guage your disk quota usage?

 

[Guy]

yes, nothing in the folders?

Did you check ALL folders when using the webmail interface to your
e-mail account? Did you empty the Spam and Trash folders? Do they show
a consumption meter so you can guage your disk quota usage?

 

[VanguardLH]

yes, nothing in the folders?

You're asking me?

How large are these e-mails that are getting rejected? Maybe they
exceed the maximum size per message anti-spam quota imposed by your ISP.

What did the disk quota consumption meter show when you used the webmail
interface to your unidentified account? Does your ISP provide one?

Is your e-mail account with your ISP or from someone else? What did
your ISP say when you asked them about your problem in receiving those
problematic e-mails?