error message

A

amit

I am having MS XP Home edition and now updated to service pack 3. After
upgrading my explorer to IE 7, immediately my computer started working slow
and while exploring any folder or start menu it will hang up. I can access
the file through link. Also computer started giving bip sound continuously.
Windows has stopped reading DVD drive.
Everytime I start my laptop this message appears :An exception occurred
while trying to run "" C:\WINDOWS\System 32\ wnjhdonpxxnpv.dll"DllStart"

Please give you valuable suggestions.
 
N

nass

amit said:
I am having MS XP Home edition and now updated to service pack 3. After
upgrading my explorer to IE 7, immediately my computer started working slow
and while exploring any folder or start menu it will hang up. I can access
the file through link. Also computer started giving bip sound continuously.
Windows has stopped reading DVD drive.
Everytime I start my laptop this message appears :An exception occurred
while trying to run "" C:\WINDOWS\System 32\ wnjhdonpxxnpv.dll"DllStart"

Please give you valuable suggestions.


Your Anti-virus removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to action!.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\ wnjhdonpxxnpv.dll"DllStart".

Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html
HTH
nass
 
A

amit

Thanks for good information and troubleshooting.
After removing the deceptive program, there is some improvement.
After doing autoscan with sysinternals.com, I found many files in system 32
are reported as 'files not found' for Task Scheduler,
HKLM\System\CurrentControlSet\Services. .

Still I have problem with exploring each drive and not reading DVD.
Exploring any folder will hang up PC.

Thanks in advance.

Amit.
--
Amit Makwana


nass said:
amit said:
I am having MS XP Home edition and now updated to service pack 3. After
upgrading my explorer to IE 7, immediately my computer started working slow
and while exploring any folder or start menu it will hang up. I can access
the file through link. Also computer started giving bip sound continuously.
Windows has stopped reading DVD drive.
Everytime I start my laptop this message appears :An exception occurred
while trying to run "" C:\WINDOWS\System 32\ wnjhdonpxxnpv.dll"DllStart"

Please give you valuable suggestions.


Your Anti-virus removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to action!.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\ wnjhdonpxxnpv.dll"DllStart".

Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html
HTH
nass
 
N

nass

Run the BlackLightâ„¢ Rootkit Elimination
http://www.f-secure.com/news/items/news_2005030701.shtml

download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Send me copy to my address is : to_you_ross(at remove this and repalce with
the
obvious)yahoo.co.uk

( _ is underscore)
HTH
nass
--
http://www.nasstec.co.uk

amit said:
Thanks for good information and troubleshooting.
After removing the deceptive program, there is some improvement.
After doing autoscan with sysinternals.com, I found many files in system 32
are reported as 'files not found' for Task Scheduler,
HKLM\System\CurrentControlSet\Services. .

Still I have problem with exploring each drive and not reading DVD.
Exploring any folder will hang up PC.

Thanks in advance.

Amit.
--
Amit Makwana


nass said:
amit said:
I am having MS XP Home edition and now updated to service pack 3. After
upgrading my explorer to IE 7, immediately my computer started working slow
and while exploring any folder or start menu it will hang up. I can access
the file through link. Also computer started giving bip sound continuously.
Windows has stopped reading DVD drive.
Everytime I start my laptop this message appears :An exception occurred
while trying to run "" C:\WINDOWS\System 32\ wnjhdonpxxnpv.dll"DllStart"

Please give you valuable suggestions.


Your Anti-virus removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to action!.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\ wnjhdonpxxnpv.dll"DllStart".

Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html
HTH
nass
 
A

amit

I have sent you the log on email id.

--
Amit Makwana


nass said:
Run the BlackLightâ„¢ Rootkit Elimination
http://www.f-secure.com/news/items/news_2005030701.shtml

download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Send me copy to my address is : to_you_ross(at remove this and repalce with
the
obvious)yahoo.co.uk

( _ is underscore)
HTH
nass
--
http://www.nasstec.co.uk

amit said:
Thanks for good information and troubleshooting.
After removing the deceptive program, there is some improvement.
After doing autoscan with sysinternals.com, I found many files in system 32
are reported as 'files not found' for Task Scheduler,
HKLM\System\CurrentControlSet\Services. .

Still I have problem with exploring each drive and not reading DVD.
Exploring any folder will hang up PC.

Thanks in advance.

Amit.
--
Amit Makwana


nass said:
:

I am having MS XP Home edition and now updated to service pack 3. After
upgrading my explorer to IE 7, immediately my computer started working slow
and while exploring any folder or start menu it will hang up. I can access
the file through link. Also computer started giving bip sound continuously.
Windows has stopped reading DVD drive.
Everytime I start my laptop this message appears :An exception occurred
while trying to run "" C:\WINDOWS\System 32\ wnjhdonpxxnpv.dll"DllStart"

Please give you valuable suggestions.

--
Amit Makwana


Your Anti-virus removed the viral infection but still in the Root
system and on the Registry, please perform the cleaning steps to make sure
nothing lurking in the background to revive the infestation back to action!.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in
the right pane/window and remove the entry for it
"C:\Windows\System32\ wnjhdonpxxnpv.dll"DllStart".

Run disk cleanup and defrag in safe mode. Then run this command:
sfc /scannow

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html
HTH
nass
 

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