chuck said:
a friend of mine has a problem. when she closes out a program, it gives her
an error message and tells her to "send to microsoft" or "don't send". what
is this and how can she stop it? it is slowing down her computer
What that Error Message and the Exact wording of it?.
What Version of Windows, IE and does she have an Anti-Virus running to
protect here?.
Here are some steps try it and see, but in either please send the Error
message for us to give a good answer.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Run Disk Clean Up and Defrag in Safe Mode.
HTH.
Let us know.
nass
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www.nasstec.co.uk