error message when trying to delete messages in inbox

[Bob]

I cannot delete messages in my email inbox. When
attempting to delete messages, Outlook says "The messaging
interface has returned an unknown error. If the problem
persists, restart Outlook. I continue to get the message
even though I restarted Outlook. My mail works fine, but I
just cannot delete anything. Does someone know a solution?

 

[Diane Poremsky [MVP]]

Can you delete them if you hold shift as you delete? How many items are in
the deleted items folder? Are you using any type of AV scanner on the
message store?

 

[Bob]

I can delete when holding down the shift. I have 15k+ in
the deleted items folder. I don't know what you mean by
the AV scanner in the message store.

-----Original Message-----
Can you delete them if you hold shift as you delete? How many items are in
the deleted items folder? Are you using any type of AV scanner on the
message store?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

I cannot delete messages in my email inbox. When
attempting to delete messages, Outlook says "The messaging
interface has returned an unknown error. If the problem
persists, restart Outlook. I continue to get the message
even though I restarted Outlook. My mail works fine, but I
just cannot delete anything. Does someone know a

solution?


.

 

[Diane Poremsky [MVP]]

you probably reached the max for the deleted folder - delete some from there
using the shift key and see if you can delete with the just the delete
key... if so, empty the deleted folder.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

I can delete when holding down the shift. I have 15k+ in
the deleted items folder. I don't know what you mean by
the AV scanner in the message store.

-----Original Message-----
Can you delete them if you hold shift as you delete? How many items are in
the deleted items folder? Are you using any type of AV scanner on the
message store?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

I cannot delete messages in my email inbox. When
attempting to delete messages, Outlook says "The messaging
interface has returned an unknown error. If the problem
persists, restart Outlook. I continue to get the message
even though I restarted Outlook. My mail works fine, but I
just cannot delete anything. Does someone know a

solution?


.