Error message in Outlook when deleting

[Jimme']

Hello-

XP is the OS, Office 2000 and Outlook is the app with
troubles. When trying to delete messages from my Inbox,
an error message stating Messaging Interface unknown
error, restart Outlook if problem persists. I have
restarted multiple times and reinstalled Office 2000 in
the repair mode, downloaded the updates and still cannot
delete the messages. My inbox is getting very full!
Please give guidance to repair this issue. Thanks!

 

[Guest]

I have posted the same problem, and do not see a
response. Nothing in the Knowledge Base has solved this
problem for me, either. Let's hope we get an answer soon.

Are you able to select the individual messages in the
Deleted Items folder and delete them permanently?

Have you run scanpst.exe on the outlook.pst file? That
may work for you. Just do a search for that file, and run
it, then within that utility, browse to the location of
the outlook.pst file (usually C:\Documents and
Settings\[user name]\Local
Settings\Applications\Microsoft\Outlook).

I did all these things, and yet I still have a deleted
folder that will not "empty," and I even have to move it
to another folder to empty the "deleted items" folder. I
hope they get this fixed. It is more than annoying.

 

[Brian Tillman]

XP is the OS, Office 2000 and Outlook is the app with
troubles. When trying to delete messages from my Inbox,
an error message stating Messaging Interface unknown
error, restart Outlook if problem persists. I have
restarted multiple times and reinstalled Office 2000 in
the repair mode, downloaded the updates and still cannot
delete the messages. My inbox is getting very full!
Please give guidance to repair this issue. Thanks!

Two suggestions: 1) if you are running OL 2000 in C/W and not IMO mode (see
Help>About to determine this), try creating a new mail profile (Control
Panel>User Accounts>Mail>Show Profiles>New). 2) Create a new PST, make it
your default delivery location and move to it all the items from the old PST
you wish to keep, then close and delete the old PST.