Error Message when quitting Internet Explorer

[David Stark]

On a new pc, running Windows XP Home (w/SP2 preinstalled). I began getting
an error as I quit Internet Explorer. Upon quitting it brings up the "Send
Report to Microsoft".

All possible security and windows updates are applied. I also tried to
reinstall IE, but the version I have is newer than the latest version
available for downloading, so it wouldn't allow it. I have not tried
uninstalling first.

This only happened after copying data from my old computers hard drive to
the "Shared Documents" folder on the new drive. I don't see that it had
anything to do with it.

Aside from that, Internet Explorer runs just fine and I haven't run into any
other problems.

Anyone's gracious help and experience is appreciated.

David Stark
Anchorage Alaska

 

[Frank Saunders, MS-MVP IE/OE]

On a new pc, running Windows XP Home (w/SP2 preinstalled). I began
getting an error as I quit Internet Explorer. Upon quitting it brings
up the "Send Report to Microsoft".

All possible security and windows updates are applied. I also tried to
reinstall IE, but the version I have is newer than the latest version
available for downloading, so it wouldn't allow it. I have not tried
uninstalling first.

This only happened after copying data from my old computers hard
drive to the "Shared Documents" folder on the new drive. I don't see
that it had anything to do with it.

Aside from that, Internet Explorer runs just fine and I haven't run
into any other problems.

Anyone's gracious help and experience is appreciated.

David Stark
Anchorage Alaska

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/