Error message when printing

[Guest]

I get a 'SPL-C ERROR - FALSE' or 'SPL-C ERROR - Incomplete session by
timeout' when I'm trying to print to my color laser. This message is
actually printed by the printer instead of a proper print job. It doesn't
happen all the time, just most of the time. Does anybody have any ideas.
I'd be grateful if you can help.

Many Thanks.

 

[Cari \(MS-MVP\)]

Did you try uninstalling and reinstalling the printer?

 

[Guest]

Yes, I sure did Cari. At least five times in fact. I suspect the Samsung
printer (CLP-500) drivers and I haven't yet had a response from Samsung
Support. It's pretty strange because I use the printer mostly to print
proofs and thumbnails/contact sheets and also some documents but the error
shows up randomly no what type of file I am printing. I would understand
better if the printer baulked at large graphics files but small documents?
If I don't get a response from Samsung soon I'm taking the printer back.

 

[Guest]

If you go to the "Device settings" tab under printer properties, if you have
"Job Timeout" or "Wait Timeout" raise these to like 300 and 900 seconds. This
appears to be a spooler timeout issue.