error message; print problem


A

Acipriani

The following began appearing about/after the time I transferred info from
one computer to another:

1) at the close of Microsoft Word 2002 (Microsoft Windows XP Professional),
the following appears:

Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program files\Microsoft Office\Office 10\WINWORD.EXE
abnormal program termination

2) After printing 1 or 2 docs with HP psc 1315 all in one, no further docs
print (they appear in HP window waiting to print) unless, until I shut down
both printer and computer, restart both, then the docs print automatically.
I've since removed and re-installed the hp software, but still have printing
prob.
This printing prob started about time the Error Message started
AC
 
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V

vttotal

It appears that your Microsoft Office has some corrupt or missing files in
your programs file folder. I would recommend backing up all your information
and uninstalling and re-installing Office. Just to have a better
understanding, did you try modifying anything in Word in terms of Macros?


Hope this info helps,
 
A

Acipriani

Yes, I did look to create some (shortcut) Macros, but could not figure it
out; the original ones (key board types for certain words/phrase) were lost
when the transfer was done.
 
S

Stefan Blom

Since you have been experimenting with macros, try renaming the Normal
template (with Word closed). Does that make a difference?

To locate the Normal template, you can search for it in Windows (Windows key
+ F). Be sure to search hidden files and folders.
 
A

Acipriani

I don't know what "Normal template" is, and don't understand how to do this -
perhaps you can explain, give further direction/instruction. Thanks.
 
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