Error Message-Email-0X800CCC0F

[winner]

When I tried to use my Windows Mail I get the message that my server has
unexpected terminated connection - My provider says the problem is with
Microsoft- Can anyone tell me how to address this problem


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http://windowshelp.microsoft.com/co...675de5&dg=microsoft.public.windows.vista.mail

 

[Bob]

You're provider is wrong!
Which AV program are you using?

 

[Gary VanderMolen]

Kindly provide us with the complete error message. Right-click on it,
copy, then paste it into a reply here. Manual transcribing can introduce
typos which will obscure the original problem.

 

[Frank Saunders MS-MVP IE,OE/WM]

When I tried to use my Windows Mail I get the message that my server has
unexpected terminated connection - My provider says the problem is with
Microsoft- Can anyone tell me how to address this problem


----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/co...675de5&dg=microsoft.public.windows.vista.mail

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Wakeybluenose]

I am getting the same error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: '(e-mail address removed)', Server: '127.0.0.1',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

Other information; I'm using ChoiceMail Free to download emails from my
web-based email account (this is still working because valid emails are
waiting to be transfered to Windows Mail), AVG free is virus checking
incoming mails. I've had this system working on this PC for the last 6 months
with no problem but for the last couple of days I get the above message. I
can still send emails ok. If i change to SSL i get error number 0x800CCC0E
instead.

Any help or advice woul be appreciated. Thanks

 

[Frank Saunders MS-MVP IE,OE/WM]

I am getting the same error message:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: '(e-mail address removed)', Server: '127.0.0.1',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

Other information; I'm using ChoiceMail Free to download emails from my
web-based email account (this is still working because valid emails are
waiting to be transfered to Windows Mail), AVG free is virus checking
incoming mails. I've had this system working on this PC for the last 6
months
with no problem but for the last couple of days I get the above message. I
can still send emails ok. If i change to SSL i get error number 0x800CCC0E
instead.

The server is set to the local machine (127..0.0.1). This was probably done
by an anti-virus or anti-spam program set to scan email. Turn off email
scanning in all programs. It provides no added security at all. The reset
the account per the provider's instructions.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Wakeybluenose]

Thanks, that seems to have fixed it - can't understand though why it has been
fine for last 6 months with same settings! Thanks again

 

[Ben]

I keep getting this error.
i can't find the supports email address anywhere. there are no options!
please email me back: (e-mail address removed)
here is the error:
matter 'fajitas'
Id. of error from Windows Live Mail: 0x800CCCF3

 

[Gary VanderMolen]

Your problem statement is very confusing.

Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[Sierra]

I am getting the exact same thing:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'plus.pop.mail.yahoo.com', Server:
'plus.pop.mail.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error
Number: 0x800CCC0F

This is the code that comes up. Please help.

 

[Gary VanderMolen]

I assume you are paying Yahoo for access to their Mail Plus server.

"Unexpected" termination is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[Sierra]

Thank you. I guess it was that you can only access Yahoo on your windows
mail or outlook express if you are paying for the service. Didn't know that.
Thanks again for your help!

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.
Yahoo's POP access costs US$19.99 per year.

 

[Otter380]

You're very welcome. Thanks for reporting back.
Yahoo's POP access costs US$19.99 per year.

 

[Otter380]

Good evening Gary,

Currently I am receiving this error message:

0x800CCC0F

Oddly enough, some e-mail gets through but every e-mail will not be
processed. For example my mom's account has over 150 e-mails that need to be
received. It'll receive maybe 4 one time, 8 another before it gets stuck and
that error message comes up.

I am able to browse the internet fine. I have high connection speed as
well. The error just started coming up when I installed a wireless router
for my lap top. (I am having this issue on my desktop). If I connect the
computer directly to the modem, I no longer have an error. As soon as it is
connected through the wireless router the error appears.

I have PC Cillin. I've gone through a lot of the steps to see if it is
that, but I am guessing it must be the router. I allowed access to port 110
and 25 as need be, but the error still persists. Any help would be much
appreciated.

-Bryan

 

[Gary VanderMolen]

We can't do a whole lot with just the error number. Right-click on your
error message, copy, then paste the whole thing it into a reply here.

Have you tried it with your Trend Micro antivirus completely uninstalled?
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://download.live.com/wlmail

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Otter380]

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.optonline.net', Server: 'mail.optonline.net',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Here is the entire error message. I'll give that a try. I did try loading
Thunderbird and I had a similar problem. Perhaps it is interfering with both
programs. I have had Trend Micro for years and I hadn't a problem until I
put the wireless router in.

 

[Otter380]

New finding. I seems like my connection seems to die out everytime I try to
connect to windows mail. As soon as the error comes up it says that the
connection is limited. If I go into the internet a few seconds after, I am
unable to get online. This only lasts for mere seconds though.

 

[Otter380]

Windows Live seems to be giving me the same message. I have yet to uninstall
Trend Micro yet.

Here is the Windows Live Message:

Unable to send or receive messages for the mail.optonline.net account. Your
server has unexpectedly terminated the connection. Possible causes for this
include server problems, network problems, or a long period of inactivity.

Server: 'mail.optonline.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No


(Sorry for all the replies. Trying to be as specific as possible)

 

[Gary VanderMolen]

Check your connection settings in Windows Mail.
Go to Tools, Accounts, select your mail account, Properties, Connection.
What does it show for connection?
You must either leave that unselected (in which case WM will use whatever
connection IE uses), or else select the Local Area Network.

Also, under Tools, Options, Connection, the first box should be checked,
and the second box unchecked.