Error KB823980 when installing blasterworm patch

D

Dana

This is the error message I keep getting. "Setup could
not verify the integrity of the file update.inf. Make
sure the crypotographic service is running on this
computer". Apparently this same message appears when you
try to install Windows XP Service Pack 1. I tried the fix
(Microsoft Knowledge Base Article - 326815) that was
suggested for that error message, but it still hasn't
corrected my problem. My computer isn't shutting down
like it was previously, but when I run Norton Antivirus
it tells me that I have (1) infected file the
blasterworm.exe. What should I do?
 
S

Sharon F

This is the error message I keep getting. "Setup could
not verify the integrity of the file update.inf. Make
sure the crypotographic service is running on this
computer". Apparently this same message appears when you
try to install Windows XP Service Pack 1. I tried the fix
(Microsoft Knowledge Base Article - 326815) that was
suggested for that error message, but it still hasn't
corrected my problem. My computer isn't shutting down
like it was previously, but when I run Norton Antivirus
it tells me that I have (1) infected file the
blasterworm.exe. What should I do?

Instructions to fix the Cryptographic Service error at:
http://www.updatexp.com/cryptographic-service.html
 

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