Error installing Vista

[BH2]

Hi,
some advice please, got the following error message on a blue screen, whilst
rebooting Vista, and cannot access the OS.
***STOP: 0x0000005c (0x000001B,0x00000003,0x00000000,0x00000000), any ideas
how to fix it please, your advice and help is appreciated
Regards
Bob

 

[John Barnett MVP]

Try removing all USB devices. If you have a USB keyboard and your PC still
supports PS/2 keyboards then also remove the USB keyboard and use a PS2 then
try re-installing once all USB devices have been removed.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[BH2]

Hi John,
have unplugged all USB devices and plugged in PS/2 keyboard and mouse, but
still cannot get past the blue screen and the error message ***STOP:
0x0000005c (0x000001B,0x00000003,0x00000000,0x00000000), which comes after
the Post, then checks the CD drives and goes straight into the blues screen
and error.

Using a Rack and tray I can still, after putting the Winxp drive in, boot ok
to WinXp, and have put the Vista drive into a caddy, so I can access the
drive and contents, but just won't boot up to Vista when only the Vista Hdd
with the OS on it

Would it help if I formatted the drive and reinstalled Vista again
Thanks for you help
Regards
Bob

 

[BH2]

John,
one thing I forgot to tell you is that after I installed Vista, it was
running great, I updated my bios, come to think of it, it was after I shut
down, then booted up next day I had the problem, The bios updated ok. Only
I did not save the old bios. This means that if the bios it the problem,
some how do I need to get an older bios and flash itARegards
B ob

 

[John Barnett MVP]

Glad you finally sorted the problem. I have to admit, as the problem
occurred after the BIOS update I was beginning to think that the BIOS update
was the cause of the fault.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[B & H]

Hi Guys,
thanks for the help, I got a further message NTLDR missing, so I download
NTLDR to a floppy and used that to boot Vista up
Regards
Bob