error code, cant send anything

[ricky]

I have an error code (Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network problems, or a long
period of inactivity. Subject 'Re: Couple shirt designs', Account:
'imap.1and1.com', Server: 'smtp.1and1.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0F) After this started, I cant send
any messages, they wont send at all.
Could you reply to my email please. (e-mail address removed)

Ricky

 

[Gary VanderMolen]

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[ricky]

webroot is the program......

"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[ricky]

P.S. it still wont work.......even with it disabled.

ricky

 

[Gary VanderMolen]

As a test, uninstall Webroot, reboot, then try Windows Mail again.
If no improvement, consider upgrading to Windows Live Mail,
because it is less prone to suffering bad effects from antivirus programs.
http://download.live.com/wlmail