error code 4

J

jerry

during setup i get the blue screen and an error code 4
i386/ntkrnlmp.exe failed to load. Can you help
 
D

Dave Patrick

net helpmsg 4
returns with
The system cannot open the file.

Make sure all hardware, mb, and system bios are Windows 2000 compatible.
http://www.microsoft.com/windows2000/server/howtobuy/upgrading/compat/default.asp

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

You didn't mention the drive controller (possibly SCSI, or ultra DMA, or
ATA100, or raid, or serial ATA), but you may need to boot the Windows 2000
setup disks or CD-Rom and *F6* very early and very important (at setup is
inspecting your system) in the setup to prevent drive controller detection,
and select S to specify additional drivers. Then later you'll be prompted to
insert the manufacturer supplied Windows 2000 driver for your drive's
controller in drive "A"

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect


:
| during setup i get the blue screen and an error code 4
| i386/ntkrnlmp.exe failed to load. Can you help
 

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