error 7031

[Guest]

w2kprosp4 pc continually has event error 7031. spooler will not start
automatically on bootup. Spooler will start manually, but as soon as I try
to create a printer object I get an out of resources error message and the
spooler has stopped.

I have followed many documents about clearing the registry, and deleting
certain files and folders from the spooler directory.

Anyone have other ideas about how to fix the problem? Is it time to rebuild
the pc?

Thanks,

Allen

 

[Leuchtflux]

w2kprosp4 pc continually has event error 7031. spooler will not start
automatically on bootup. Spooler will start manually, but as soon as I try
to create a printer object I get an out of resources error message and the
spooler has stopped.

I have followed many documents about clearing the registry, and deleting
certain files and folders from the spooler directory.

Anyone have other ideas about how to fix the problem? Is it time to rebuild
the pc?

Thanks,

Allen

Couldn't it be the case with DEVMODE version 3 structure in print job.
MS says (http://support.microsoft.com/kb/324183) it has fixed the
prority of processing to just check for IMC right in SP4 (http://
support.microsoft.com/kb/327194). Have you ID45 listed too? Are you
creating the object in Terminal Server? If so, try to switch it to
install mode.

 

[Guest]

Never noticed id45 being listed. TS is not an issue in this case, as the
problem is happening on a w2ksp4 workstation. User has no TS rights. Also,
most of the documents I have read relate to server issues and not the
workstation. I think at this point in time a rebuild is going to be my best
solution.

Thank you for your help and the response.

 

[Alan Morris [MSFT]]

Most likely the spooler failure is caused by corrupted or poorly written
printer drivers.

So deleting the printers and drivers is the object but you can't delete the
printers until the spooler starts and the spooler won't start because the
drivers get loaded.

Bruce Sanderson has very helpful info

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.