Spooler problems Windows 2000 Pro SP4

I

Isleifur Gislason

Hi

I´m having a problem with the spooler service.
Im having Event id:7031

"The Print Spooler service terminated unexpectedly. It
has done this 1 time(s). The following corrective action
will be taken in 0 milliseconds: No action. "

There is no printers in the printer folders and when I try
to add printer this messages pops up.

Out of resources

Printer operation cannot continue due to lack of
resources. The print subsystem is unavalable.

Any idiea? There no soluions in the KB.

Regards
Isleifur
 
A

Art Guerra [MSFT]

It appears that the Print Spooler has failed, and was unable to (or not
configured to) restart itself. When the Print Spooler is not running,
printers will not be visible in the Printers folder, and you will be unable
to add any new printers.

Any number of things could cause the Print Spooler to fail. These include
corrupt print jobs, incompatible or problematic printer drivers or port
monitors, file or disk corruption, and even other applications or processes
interfering with the spooler in memory.

If you attempt the restart the Print Spooler manually and it immediately
fails, it may be trying to process a corrupt print job after starting. This
is one common cause for Print Spooler failures that occur immediately. If
the Print Spooler starts and printing functionality returns for some time
before failing again, then a driver or port monitor is likely the cause of
the problem.

To remove spooled print jobs that could be causing this problem, simply
remove (or delete) files with extensions of .spl or .shd from the Spool
location while the Print Spooler is stopped. This location is generally
c:\<windows directory>\system32\spool\printers (it could have been manually
changed). Once any existing spool files have been removed, try restarting
the Print Spooler again to see if it runs normally.

If there are no spooled print jobs (.spl or .shd files), or if removing
existing spooled print jobs does not change the behavior, then a driver or
port monitor may be to blame. The following article provides more in-depth
information that will be helpful while troubleshooting further:

260142 How to Troubleshoot Windows 2000 Printing Problems
http://support.microsoft.com/?id=260142

Regards,

Art Guerra
Microsoft Corporation
(e-mail address removed)

This posting is provided "AS IS" with no warranties, and confers no rights.

*****

Hi

I´m having a problem with the spooler service.
Im having Event id:7031

"The Print Spooler service terminated unexpectedly. It
has done this 1 time(s). The following corrective action
will be taken in 0 milliseconds: No action. "

There is no printers in the printer folders and when I try
to add printer this messages pops up.

Out of resources

Printer operation cannot continue due to lack of
resources. The print subsystem is unavalable.

Any idiea? There no soluions in the KB.

Regards
Isleifur
 
A

Adam Maher

-----Original Message-----
It appears that the Print Spooler has failed, and was unable to (or not
configured to) restart itself. When the Print Spooler is not running,
printers will not be visible in the Printers folder, and you will be unable
to add any new printers.

Any number of things could cause the Print Spooler to fail. These include
corrupt print jobs, incompatible or problematic printer drivers or port
monitors, file or disk corruption, and even other applications or processes
interfering with the spooler in memory.

If you attempt the restart the Print Spooler manually and it immediately
fails, it may be trying to process a corrupt print job after starting. This
is one common cause for Print Spooler failures that occur immediately. If
the Print Spooler starts and printing functionality returns for some time
before failing again, then a driver or port monitor is likely the cause of
the problem.

To remove spooled print jobs that could be causing this problem, simply
remove (or delete) files with extensions of .spl or .shd from the Spool
location while the Print Spooler is stopped. This location is generally
c:\<windows directory>\system32\spool\printers (it could have been manually
changed). Once any existing spool files have been removed, try restarting
the Print Spooler again to see if it runs normally.

If there are no spooled print jobs (.spl or .shd files), or if removing
existing spooled print jobs does not change the behavior, then a driver or
port monitor may be to blame. The following article provides more in-depth
information that will be helpful while troubleshooting further:

260142 How to Troubleshoot Windows 2000 Printing Problems
http://support.microsoft.com/?id=260142

Regards,

Art Guerra
Microsoft Corporation
(e-mail address removed)

This posting is provided "AS IS" with no warranties, and confers no rights.

*****

Hi

I´m having a problem with the spooler service.
Im having Event id:7031

"The Print Spooler service terminated unexpectedly. It
has done this 1 time(s). The following corrective action
will be taken in 0 milliseconds: No action. "

There is no printers in the printer folders and when I try
to add printer this messages pops up.

Out of resources

Printer operation cannot continue due to lack of
resources. The print subsystem is unavalable.

Any idiea? There no soluions in the KB.

Regards
Isleifur


.
Thanks very much, i had corrupt spool files del as you
advised & fixed the problem great. once again thanks
 
A

Adam Topp

I had the same problem today with one of our users. I put it down to
her profile, removed her profile from the local machine and renamed
her original on the profile server. Rebooted and got her to login, hey
presto she can print. We're running W2K SP3 at the mo' , hope it
helps.
 

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