error 554 authentication failed, must login


H

hiramsquared

Was using Outlook 2003, upgraded to Outlook 2007, and can not send emails.
I get a message from the System Administrator, saying "554 Authentication
Failed, must login"

This started about Oct. 15, and I switched to Thunderbird as a mail client,
and thought the upgrade to 2007 would siolve the problem, but it has not. I
have no problems in Thunderbird, but I perfer using Outlook. Any ideas as to
why and what I can do to solve the problem?
 
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V

VanguardLH

in message
Was using Outlook 2003, upgraded to Outlook 2007, and can not send
emails.
I get a message from the System Administrator, saying "554
Authentication
Failed, must login"

This started about Oct. 15, and I switched to Thunderbird as a mail
client,
and thought the upgrade to 2007 would siolve the problem, but it has
not. I
have no problems in Thunderbird, but I perfer using Outlook. Any
ideas as to
why and what I can do to solve the problem?


Copy and paste the error message. Do not describe it. Do not
summarize it. Show it.

With the actual error message, my guess is that you must now
authenticate to their SMTP server. It is a configuration setting in
the e-mail account(s) that you defined in Outlook.
 
H

hiramsquared

VanguardLH said:
in message



Copy and paste the error message. Do not describe it. Do not
summarize it. Show it.

With the actual error message, my guess is that you must now
authenticate to their SMTP server. It is a configuration setting in
the e-mail account(s) that you defined in Outlook.
 
H

hiramsquared

Here is the actual message. Others are exactly ther same except for the name
of recipient I was sending to. This error also occured in Octlook 2003 as
well as 2007.

Subject: RE: Authentication and passwords
Sent: 1/2/2008 7:12 AM

The following recipient(s) cannot be reached:

'Fifield, Dean' on 1/2/2008 7:12 AM
554 Authentication Failed, must login
pwf

:
 
V

VanguardLH

in message
Here is the actual message. Others are exactly ther same except for
the name
of recipient I was sending to. This error also occured in Octlook
2003 as
well as 2007.

Subject: RE: Authentication and passwords
Sent: 1/2/2008 7:12 AM

The following recipient(s) cannot be reached:

'Fifield, Dean' on 1/2/2008 7:12 AM
554 Authentication Failed, must login

So did enabling authentication to your SMTP server in the e-mail
account defined in Outlook help to get rid of the error?
 
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H

hiramsquared

I have not been able to enable authentication to the SMTP server. How do I go
about doing this? Thanks for your efforts. I really appreciate it. pwf
 
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V

VanguardLH

in message
I have not been able to enable authentication to the SMTP server.
How do I go
about doing this? Thanks for your efforts. I really appreciate it.
pwf

"e-mail account defined in Outlook"
Go into the email account that you defined in Outlook.

"enabling authentication to your SMTP server"
Select the option to enable authentication to your SMTP server. It's
under the Outgoing Server tab (after you click the More Settings
button) for the SMTP settings.

I still use OL2002. Navigate through menus and tabs in your version
may differ.
 

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