Error 1406 during installers

[Stephan Rose]

I am at my wits end here trying to figure out what is going on.

Tested multiple unrelated installers, all give me a 1406 error when
trying to install their software when trying to write some value to
the registry. Different registry key for different installers
but...same error, same end result.

I have done the research I can on this error. My user account has
admin priviledges. I even went as far as manually going to the
registry keys and giving permissions to everyone with no success.

I don't know what else to do, almost ready to just reinstall windows
on this thing but I rather really not have to do that.

To give some info on the system:

P4 3.2 GHz, 2 gigs ram. Plenty of storage space (if almost a terrabyte
isn't enough then I don't know what is). Windows XP with SP2 with all
the latest updates installed.

Any help or insight anyone could offer on this problem would really be
greatly appreciated!!

 

[Nate]

http://support.microsoft.com/?kbid=321445 explains how to fix it, if you
havent already tried that

Also, http://support.installshield.com/kb/view.asp?articleid=Q107090 may be
a good step, especially if you have not seen this article

 

[Stephan Rose]

http://support.microsoft.com/?kbid=321445 explains how to fix it, if you
havent already tried that

Also, http://support.installshield.com/kb/view.asp?articleid=Q107090 may be
a good step, especially if you have not seen this article

Thanks for your response Nate.

I tried to follow the steps in that first article but nowhere can I
find the Registry Value Permissions dialog.

I also did some more research on the affected keys in one of the
installation and it is a key related to Shockwave 8 and actually is a
known issue with the software installation.

Fix "should be" deleting Shockwave and then letting their install
reinstall it. However that does not appear to be possible somehow on
my system.

I removed shockwave and any and all macromedia stuff from my machine
and the registry key is still present. So then I decided to manually
delete the key....I get the error "Cannot delete
{D27CDB6E-AE6D-11cf-96B8-444553540000}: Error while deleting key.

This happens to be the *identical* key giving problems during the
installation.

It is weird though that I can't even modify it with regedit!!

Other stuff in the registry I can seem to edit just fine.

 

[Stephan Rose]

Thanks for your response Nate.

I tried to follow the steps in that first article but nowhere can I
find the Registry Value Permissions dialog.

I also did some more research on the affected keys in one of the
installation and it is a key related to Shockwave 8 and actually is a
known issue with the software installation.

Fix "should be" deleting Shockwave and then letting their install
reinstall it. However that does not appear to be possible somehow on
my system.

I removed shockwave and any and all macromedia stuff from my machine
and the registry key is still present. So then I decided to manually
delete the key....I get the error "Cannot delete
{D27CDB6E-AE6D-11cf-96B8-444553540000}: Error while deleting key.

This happens to be the *identical* key giving problems during the
installation.

It is weird though that I can't even modify it with regedit!!

Other stuff in the registry I can seem to edit just fine.

I found the issue.

The affected registry key for some reason had permissions set to
"Deny" for everyone. Removing that fixed things =)