Error 1402, Could not open key

U

Uzi Barzilai

Trying to install a program.
On a home computer (Dell P IV, Windows XP home ed.)

In the middle of the installation I got:
The xxx installation has failed with the following error.

Error 1402, Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\LVDB.Application\CLSID.
Verify that has sufficient access to that key,
or contact your support personnel.

Note - I just installed, successfully, THIS program on another
computer I own (Gateway, P III, Windows XP pro.)

Any advise?
Thanks,
Uzi
7-13-06
 
D

Doug Knox MS-MVP

Open REGEDIT and navigate to the key indicated. Right click it and select Permissions. Ensure that your username and user group have Full Control privileges.
 
F

Frank Saunders, MS-MVP OE

Uzi Barzilai said:
Trying to install a program.
On a home computer (Dell P IV, Windows XP home ed.)

In the middle of the installation I got:
The xxx installation has failed with the following error.

Error 1402, Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\LVDB.Application\CLSID.
Verify that has sufficient access to that key,
or contact your support personnel.

Note - I just installed, successfully, THIS program on another
computer I own (Gateway, P III, Windows XP pro.)

Any advise?
Thanks,
Uzi
7-13-06
Click to expand...

Do you have Zone Alarm 6.5?
 
U

Uzi Barzilai

Thanks, Doug.
Uzi,
7-14-06
Open REGEDIT and navigate to the key indicated. Right click it and select
Permissions. Ensure that your username and user group have Full Control
privileges.
 

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