error 0x800ccc92 (Windows XP) Outlook 2003

[mosso]

Recent reinstall of Windows XP , and Office (including Outlook 2003) on my
desktop- and now cannot get the Outlook to receive emails, it returns error
msg 0x800ccc92

(running the same passwords/ports/settings on a laptop (XP/OL2003) works fine)

Error occurs on desktop regardless of firewall/antivirus software presence
or operation.

Have tried reinstalling Windows and Office and Outlook several times
including all applicable service packs... tried changing ports/settings in
Outlook ... tried changing Windows & Programs & Documents/Settings away from
Read Only (suggested on another forum) ... (Outlook Express IS installed on
this machine)

suggestions?

thank you, Stir

 

[Brian Tillman [MVP - Outlook]]

Recent reinstall of Windows XP , and Office (including Outlook 2003) on my
desktop- and now cannot get the Outlook to receive emails, it returns
error
msg 0x800ccc92

Is that the ENTIRE error message? Just the number 0x800ccc92?

 

[mosso]

no, sometimes it says there is a 'syntax error' (and that error code/#).
(currently the computer is unavailable to me to recheck the error codes)

I took the computer to a techie who was unable to resolve the issue,
however, he typed in the same smtp/pop3/password/account settings into his
Outlook (2007) and could not access the email account (he got a variety of
error messages). He also noticed that "test" messages sent by the program
went through, but composed messages did not (we checked this by accessing the
account via webmail).

on a laptop here at home (WinXP/2003) we were able to set up the account and
download/send email.

currently the OS & Outlook is being loaded onto a new harddrive (fresh
install) and see if can access (everyone needs another harddrive right?), but
I'll be calling the company that provides the email again
(godaddy/secureserver.net).
stir

 

[Peter Foldes]

Uninstall your Anti Virus and or Security Suite and re-install them without the email integration(email scanning )

 

[mosso]

the fresh install on a novel hd worked - really don't know what the issue was.
stir

 

[mosso]

Hi Peter-
the hd did not have an anti-virus program installed on it (the problem
occurred in the absence of a security/anti virus program).

(we did a fresh install on a new hard drive, and it is working-have no idea
why it didn't work for the techie on his system)

thanks for the reply, stir