Dear Tom,
Thanks for the advice. It was not sarcastic. However, your method was used
to no avail.
The HP m9150f Windows Vista Home Premium computer was bought 2-2008. My
printer was purchased 9-19-2006. It's an Epson Stylus Photo R340. Epson's
Tech advice was followed verbatim but the computer still failed to find the
drivers &/or recognize the printer. Their recommendation was:
"Thank you for contacting the Epson Connection. Please follow the
instructions below to remove your printer driver andinstall a downloaded
driver. They have been written for Windows VistaDefault view. *Note: If you
see a window that says User Account Control at any point,click CONTINUE.
PRINTER DRIVER REMOVAL 1) Click Start, and select All Programs.2) Point to
EPSON or EPSON Printers, then select EPSON Printer SoftwareUninstall.3) In
the next window, select your printer and click OK.4) Follow the on-screen
instructions.5) Restart your computer. ***MAKE SURE THE PRINTER IS TURNED
OFF AND PLEASE DISCONNECT THE USB CABLEFROM THE BACK OF THE PRINTER***
PRINTER DRIVER DOWNLOAD 1) Go to
www.epson.com and select USA or CANADA.2)
Click DRIVERS & SUPPORT.3) Under PRINTERS, select INK JET.4) Select your
printer from the list.5) Click DRIVERS & DOWNLOADS.6) Click on the Printer
Driver for your operating system, then click theDOWNLOAD NOW link that
appears.7) Respond to the Download Survey, and click ACCEPT for Epson’s
SoftwareLicense Agreement.8) Make a note of the file name and save the
downloaded file to DESKTOP inorder to easily retrieve it. PRINTER DRIVER
INSTALL 1) Before beginning, make sure the cable for the printer is
disconnectedand the printer is turned off.2) Locate and double click on the
downloaded driver installation file.3) If you see a Security Warning window,
click RUN.4) Click OK at the first WinZip screen.5) Click UNZIP at the second
WinZip screen.6) Click OK when WinZip is finished extracting files.7) Click
OK on the Printer Utility Setup screen.8) The installer will now copy files
to the computer. When this step iscomplete, it will tell you to attach the
cable and power on the printer.Please connect the USB cable and turn on the
printer.9) The computer will install the new hardware.10) Click OK when the
driver installation is complete. Your printer is now ready to use."
To add insult to injury, attempts to uninstall or delete or remove the
blasted printer won't work. Ergo, it was renamed "Bad Guy" to allow for easy
identification. I'll just use it with my XP computer until enough $ is saved
to buy a new printer specifically made for Vista.
Thanks again!
