P
PP
Hi
I have an Epson Stylus Photo 810 and run Windows XP. My printer suddenly
stopped printing and an error comes up that the document failed to print
(talk about stating the obvious!). It happens on very small files and bigger
files and sometimes won't even print the test page. It takes an age to start
printing if it decides it wants to and at the bottom of the page it says
'Word is preparing to background print the document' ... that is when the
failure to print message usually comes up. When it does print it more often
than not stops partway through and that same failure to print message pops
up. I have tried uninstalling the printer and software and also have up to
date drivers. On the last installation I did it searched for a cable
connection to the printer and said it couldn't be found. Nevertheless the
printer did have a go at printing before letting me down again. Any ideas
please? Could it just be a faulty printer cable even though it hasn't been
disconnected?
TIA
Phil
I have an Epson Stylus Photo 810 and run Windows XP. My printer suddenly
stopped printing and an error comes up that the document failed to print
(talk about stating the obvious!). It happens on very small files and bigger
files and sometimes won't even print the test page. It takes an age to start
printing if it decides it wants to and at the bottom of the page it says
'Word is preparing to background print the document' ... that is when the
failure to print message usually comes up. When it does print it more often
than not stops partway through and that same failure to print message pops
up. I have tried uninstalling the printer and software and also have up to
date drivers. On the last installation I did it searched for a cable
connection to the printer and said it couldn't be found. Nevertheless the
printer did have a go at printing before letting me down again. Any ideas
please? Could it just be a faulty printer cable even though it hasn't been
disconnected?
TIA
Phil