six-h said:I got this message on my PC when shutting down with nothing open.
Is it something I should be worried about, my PC is freezing a lot in IE7,
but has twice in the past few days been declared clean of malware.
nass said:six-h said:I got this message on my PC when shutting down with nothing open.
Is it something I should be worried about, my PC is freezing a lot in
IE7,
but has twice in the past few days been declared clean of malware.
It could be either a bad/corrupt application or BHO installed on your
browser, does the system work okay other than the IE7 freeze?.
Please try to start IE7 with Ad-Ons Disabled:
How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213
Reset Internet Explorer Settings
http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button
called
[ Clear History ..] click on it to clear your History caches, then click
on
[Delete Files..] to delete Internet Files created over the time, click on
[
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on
your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there
Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them
one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy of the Hijackthis scan log at
(e-mail address removed) , remove
the obvious to email me.
Have a look in the Event Viewer and send us the error messages you will
see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be
sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
If the above doesn't help, back up your data try the info below:
http://www.michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.