encryption problem with Bank of America

[hoodsk10]

I am having trouble viewing recent transactions from Bill
Pay on Bank of America's website. I emailed and was told
the encryption needed to be updated to 128 bit, which I
did but the problem was not solved. I am now running the
High Encryption pack for 2000 and still cannot see the
recent transactions...it's stuck back in
September/October. Anyone have any info?

 

[Tony Marsillo]

Do you have cookies enabled for the site?

 

[hoodsk10]

Forgive my ignorance but how would i check that and why
would that cause the problem?

 

[Robert Aldwinckle]

still cannot see the recent transactions...it's stuck back in

September/October.

Make sure that your computer's date is correct.

If the page showing the problem has protocol prefix http: (not https
try pressing Ctrl-F5 for a Refresh.

See also

<title>KB813444 - HOW TO: Troubleshoot Situations Where You Cannot
Complete MSN Sign-up or Connect to SSL Secured (128-Bit) Web Sites
by Using Internet Explorer in Windows XP</title>

I think that most of the suggestions given there apply
to a Windows 2000 system as well.


Good luck

Robert Aldwinckle