R
Rachel
Since I have updated to IE 6.0 I have been experiencing
this problem. I can't say for sure that it is because I
updated. But, that is about the time I began experiencing
the problem. I am a novice so, please, be patient as I
try to explain. I first noticed the problem when I tried
to access my bank of america account (no problems with
this site in the past). When I tried to access my
account, it wouldn't let me. The way I understand the
problem, the site doesn't recognize that I have IE 6.0.
It reads it as being a later version of IE without 128 bit
encryption. I thought this problem was specific to my
Bank of America account. But, recently I have experienced
other problems that I think are related. While using MSN
8, I tried to access a help menu. No luck. Error http
500. I have recently stopped using MSN as my ISP and
primary browser. When I try to log onto my .net passport,
I once again get the error saying my browser isn't
supported. It thinks I'm using IE 4.0 or something like
that. I have tried contacting tech support. They just
keep telling me to reinstall IE 6.0 and try again. This
doesn't work. I've tried it. When I go under the "about
internet" help menu, it DOES say IE 6.0 and 128 bit cipher
strength. And I have accessed sites, where 128 bit
encryption was required. Why can't I access my bank of
america account or my .net passport account? I would
appreciate any help whatsoever. I really have come to
rely on my online banking services.
I never experienced this problem before. After trying to
figure out the problem, with no luck, I tried to go back
to using IE 5.0. But, it is no longer downloadable. I
don't have the original software (my computer was a
secondhand gift). Even if I could get IE 5.0 reinstalled,
do you think that would help solve my problem?
Thanks
Rach.
this problem. I can't say for sure that it is because I
updated. But, that is about the time I began experiencing
the problem. I am a novice so, please, be patient as I
try to explain. I first noticed the problem when I tried
to access my bank of america account (no problems with
this site in the past). When I tried to access my
account, it wouldn't let me. The way I understand the
problem, the site doesn't recognize that I have IE 6.0.
It reads it as being a later version of IE without 128 bit
encryption. I thought this problem was specific to my
Bank of America account. But, recently I have experienced
other problems that I think are related. While using MSN
8, I tried to access a help menu. No luck. Error http
500. I have recently stopped using MSN as my ISP and
primary browser. When I try to log onto my .net passport,
I once again get the error saying my browser isn't
supported. It thinks I'm using IE 4.0 or something like
that. I have tried contacting tech support. They just
keep telling me to reinstall IE 6.0 and try again. This
doesn't work. I've tried it. When I go under the "about
internet" help menu, it DOES say IE 6.0 and 128 bit cipher
strength. And I have accessed sites, where 128 bit
encryption was required. Why can't I access my bank of
america account or my .net passport account? I would
appreciate any help whatsoever. I really have come to
rely on my online banking services.
I never experienced this problem before. After trying to
figure out the problem, with no luck, I tried to go back
to using IE 5.0. But, it is no longer downloadable. I
don't have the original software (my computer was a
secondhand gift). Even if I could get IE 5.0 reinstalled,
do you think that would help solve my problem?
Thanks
Rach.