Encoding

[Emyeu]

on my PC i cannot read chinese text email in MS Outlook 2003 even encoding
it.
but if view the email on my laptop, i can read the chinese text message
after encoding.

both machines installed with Windows XP SP2 & MS Outlook 2003.
What could be the cause?

 

[Guest]

Hi Emyeu,
See attached links.
Details anbei.
http://www.microsoft.com/office/editions/prodinfo/language/localized.mspx

http://www.microsoft.com/office/editions/prodinfo/language/proofingtools.mspx

 

[Emyeu]

thanks for the link.
i did not install proofingtools at all. why is it that same email, i can
encode the chinese text email using laptop and can't encode from the PC
machine?
both machines are installed with the same version of o/s and software.

 

[Guest]

Hi,
Maybe the Files for Chinese are not installed on your PC.
Click Start
Control Panel
Regional and Language Options
Languages tap
Checkbox " Install Files for East Asien Languages.
Regards,

 

[Emyeu]

both machines have already enable the "install files for east asian
languages" during the setting up of o/s .

 

[Guest]

Hi,
Click the Advanced tap in Reg.and Lang. Options.
In the " Code Page Conversion Table" Window
check, if all checkboxes for Chinese are marked with a V.

 

[Pat Willener]

Make sure that you run Outlook 2003 in Unicode mode. See
http://office.microsoft.com/en-us/assistance/HA011402611033.aspx