email

[Anna]

Hi, I am having a small problem with setting up my email. Comcast did help,
but stilll can not send out email. I don't understand the POP3, IMAP & SMTP.
Then there is the Number stuff. When I did it with Comcast, it still didn't
work. So anybody out there can help I would be grateful. This is all new, I
just got a new PC & am learning all over about Windows Vista. Thank you, Anna

 

[BUTTERSCOTCH]

"Anana"

I am having the same problem. I can't seem to find the correct connection
either. Hopefully someone will be able to help the both of us.

 

[H Brown]

Hi, I am having a small problem with setting up my email. Comcast did
help,
but stilll can not send out email. I don't understand the POP3, IMAP &
SMTP.
Then there is the Number stuff. When I did it with Comcast, it still
didn't
work. So anybody out there can help I would be grateful. This is all new,
I
just got a new PC & am learning all over about Windows Vista. Thank you,
Anna

Hi Anna
Go to the URL below.
http://help.comcast.net/content/search/windows mail account setting

This will open a page with links for setting up email accounts for different
email clients.
The first 3 on the above page should get you your setting. They are:

Verifying email settings in Windows Mail

Creating an email account in Windows Mail

Configuring Windows Mail for Vista to use port 587 for sending email

In your case the best advise I have is to go to the url/link above using the
computer you want to setup.
Then get on the phone and call 1-800-COMCAST (1-800-266-2278) tell them to
walk you through setting up your email account. The visuals over the web
while you and they setup will help.
Now, YOU STAY ON THE PHONE with the Comcast rep. in front of the computer
you are
setting up and you and Comcast Rep. make sure, by testing that you are able
to send and receive email. Stay with them until its tested and working.

As far as understanding the POP3, IMAP & SMTP and Number stuff to setup your
email, its is not that important for starters. It is important that you
make no spelling or punctuation error when typing in the setting. If after
you get things setup with Comcast and want to know more about what all stuff
means Google it or Bing it.

NOTE: The 3rd party antivirus program your running as to *Email* incoming
and outgoing scanning of emails. Disable Email scanning in the program.
Many of these programs mess up sending and receiving of email. It is a
redundant scanning and not required.

H Brown

 

[H Brown]

Hi Anna
Go to the URL below.
http://help.comcast.net/content/search/windows mail account setting

This will open a page with links for setting up email accounts for
different
email clients.
The first 3 on the above page should get you your setting. They are:

NOTE: The 3 links you are looking for may NOT BE THE FIRST 3 on that page
but they should be there.

Sorry bout that.
H Brown

 

[Gary VanderMolen]

Follow these steps:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.

If you still get an error message after following those setup instructions,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.