email problems, 2 different computers

[Guest]

See if allows you to reach the Comcast email servers through various
internet servers:

<http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>

It's Comcast for the computer that works properly. The second computer is
a
laptop which I use at various locations. Sorry if I'm not much help,
that's
why I'm here.

Tell us who your internet provider is and we may be able to find
their instructions for using their email servers, from which you
only need the part for the outgoing email server.

What do you suggest that I substitute for my current SMTP server?

:

Interesting error message! At first glance the error message is quite
misleading, but if you place the emphasis on one word:
"No such user HERE"
it starts to make a little bit of sense. Of course there is no
@hotmail.com
recipient with a mailbox at Velocecoffee.com. Which begs the question,
why is the Velocecoffee.com server not passing the message forward
to the Hotmail server? It is because the Velocecoffee.com server is
not
authorized to act as a relay for non-local traffic. You are not
connecting
from the Velocecoffee.com IP range, you are probably connecting from
your own ISP since Velocecoffee.com is not an ISP. Attempting to use
an SMTP server other than the one belonging to your ISP is a non-no in
today's anti-spamming environment.

The solution is for you to substitute the SMTP server belonging to
your
ISP. Your recipients will not notice the difference.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's another one:
The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Re:
Hi
from boulder', Account: 'pop3.velocecoffee.com', Server:
'SMTP.velocecoffee.com', Protocol: SMTP, Server Response: '550
<[email protected]> No such user here', Port: 25, Secure(SSL):
No,
Server
Error: 550, Error Number: 0x800CCC79

:

This problem happens every time and with all emails.

:

Does this problem only happen when sending to that particular
recipient, or when sending to any recipient?
The mail server is saying that (e-mail address removed)
doesn't
exist.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's the entire message:
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving
this
problem, go to Help, search for "Troubleshoot Windows Mail",
and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject 'Re:
hello!', Account: 'pop3.velocecoffee.com', Server:
'smtp.velocecoffee.com',
Protocol: SMTP, Server Response: '550
<[email protected]> No such
user here', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

:

You left off the most important part of the error message.
That part should look something like this:

The rejected e-mail address was '(e-mail address removed)'.
Subject
'trial',
Account: 'pop.comcast.net', Server: 'smtp.comcast.net',
Protocol:
SMTP,
Server Response: '550 relay not permitted', Port: 25,
Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please post the entire error message.
--
Gary VanderMolen, MS-MVP (WLMail)



I have 2 computers, one has Outook (xp) and one has Windows
mail (vista)
both set up for the same email address. When I receive an
email on Windows
and open it, it doesn't appear on the Outlook computer.
Anything received on
Outlook always comes through on Windows.

How can I get my email to always appear on both computers?

Also, the Windows Vista computer will only receive email, I
get
an error
message when I try to send:

The message could not be sent. The authentication setting
might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need
help
determining
the proper server settings, please contact your e-mail
service
provider.

 

[Gary VanderMolen]

I believe Comcast does not allow off-network use of their SMTP server
even on port 587.

--
Gary VanderMolen, MS-MVP (WLMail)

See if allows you to reach the Comcast email servers through various
internet servers:

<http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>

It's Comcast for the computer that works properly. The second computer is a
laptop which I use at various locations. Sorry if I'm not much help, that's
why I'm here.

Tell us who your internet provider is and we may be able to find
their instructions for using their email servers, from which you
only need the part for the outgoing email server.

What do you suggest that I substitute for my current SMTP server?

:

Interesting error message! At first glance the error message is quite
misleading, but if you place the emphasis on one word:
"No such user HERE"
it starts to make a little bit of sense. Of course there is no
@hotmail.com
recipient with a mailbox at Velocecoffee.com. Which begs the question,
why is the Velocecoffee.com server not passing the message forward
to the Hotmail server? It is because the Velocecoffee.com server is not
authorized to act as a relay for non-local traffic. You are not
connecting
from the Velocecoffee.com IP range, you are probably connecting from
your own ISP since Velocecoffee.com is not an ISP. Attempting to use
an SMTP server other than the one belonging to your ISP is a non-no in
today's anti-spamming environment.

The solution is for you to substitute the SMTP server belonging to your
ISP. Your recipients will not notice the difference.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's another one:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Hi
from boulder', Account: 'pop3.velocecoffee.com', Server:
'SMTP.velocecoffee.com', Protocol: SMTP, Server Response: '550
<[email protected]> No such user here', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC79

:

This problem happens every time and with all emails.

:

Does this problem only happen when sending to that particular
recipient, or when sending to any recipient?
The mail server is saying that (e-mail address removed) doesn't
exist.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's the entire message:
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject 'Re:
hello!', Account: 'pop3.velocecoffee.com', Server:
'smtp.velocecoffee.com',
Protocol: SMTP, Server Response: '550
<[email protected]> No such
user here', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

:

You left off the most important part of the error message.
That part should look something like this:

The rejected e-mail address was '(e-mail address removed)'. Subject
'trial',
Account: 'pop.comcast.net', Server: 'smtp.comcast.net', Protocol:
SMTP,
Server Response: '550 relay not permitted', Port: 25,
Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please post the entire error message.
--
Gary VanderMolen, MS-MVP (WLMail)



I have 2 computers, one has Outook (xp) and one has Windows
mail (vista)
both set up for the same email address. When I receive an
email on Windows
and open it, it doesn't appear on the Outlook computer.
Anything received on
Outlook always comes through on Windows.

How can I get my email to always appear on both computers?

Also, the Windows Vista computer will only receive email, I get
an error
message when I try to send:

The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

 

[Gary VanderMolen]

Since you already have a Gmail account, we are already halfway
to a solution. Gmail can be configured to work with both POP and
webmail. Do so here:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

Then, on your laptop, in Windows Mail go to Tools, Accounts, select
the velocecoffee.com account, Properties, Servers.
In the Outgoing Mail (SMTP) field, replace smtp.velocecoffee.com
with smtp.gmail.com. If not already checked, check the box for
"My server requires authentication." Then click on the Settings button
next to it. Click the radio button "Log on using", then below that,
enter your Gmail email address and its associated password.
Check he box for "Remember password." Click OK.
Click the Advanced tab. Under Outgoing Mail (SMTP), enable the
SSL option, then change the port number to 465. DO NOT make
any changes to the Incoming Mail (POP3) settings. Click OK.
Try sending.
--
Gary VanderMolen, MS-MVP (WLMail)

I currently do have a gmail account, and it sends/receives fine, although
this account is not set up in my Windows mail on the problematic computer.
I'm only having the above mentioned problems through Windows mail.

Since the Internet connection for your laptop will change
quite frequently, you only have the following two workarounds
available.

1. Use webmail to send: http://www.comcast.net/webmail
2. Get a free Gmail account, then use the Gmail SMTP server.
--
Gary VanderMolen, MS-MVP (WLMail)

It's Comcast for the computer that works properly. The second computer is a
laptop which I use at various locations. Sorry if I'm not much help, that's
why I'm here.

:

Tell us who your internet provider is and we may be able to find
their instructions for using their email servers, from which you
only need the part for the outgoing email server.

What do you suggest that I substitute for my current SMTP server?

:

Interesting error message! At first glance the error message is quite
misleading, but if you place the emphasis on one word:
"No such user HERE"
it starts to make a little bit of sense. Of course there is no
@hotmail.com
recipient with a mailbox at Velocecoffee.com. Which begs the question,
why is the Velocecoffee.com server not passing the message forward
to the Hotmail server? It is because the Velocecoffee.com server is not
authorized to act as a relay for non-local traffic. You are not
connecting
from the Velocecoffee.com IP range, you are probably connecting from
your own ISP since Velocecoffee.com is not an ISP. Attempting to use
an SMTP server other than the one belonging to your ISP is a non-no in
today's anti-spamming environment.

The solution is for you to substitute the SMTP server belonging to your
ISP. Your recipients will not notice the difference.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's another one:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Hi
from boulder', Account: 'pop3.velocecoffee.com', Server:
'SMTP.velocecoffee.com', Protocol: SMTP, Server Response: '550
<[email protected]> No such user here', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC79

:

This problem happens every time and with all emails.

:

Does this problem only happen when sending to that particular
recipient, or when sending to any recipient?
The mail server is saying that (e-mail address removed) doesn't
exist.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's the entire message:
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject 'Re:
hello!', Account: 'pop3.velocecoffee.com', Server:
'smtp.velocecoffee.com',
Protocol: SMTP, Server Response: '550
<[email protected]> No such
user here', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

:

You left off the most important part of the error message.
That part should look something like this:

The rejected e-mail address was '(e-mail address removed)'. Subject
'trial',
Account: 'pop.comcast.net', Server: 'smtp.comcast.net', Protocol:
SMTP,
Server Response: '550 relay not permitted', Port: 25,
Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please post the entire error message.
--
Gary VanderMolen, MS-MVP (WLMail)



I have 2 computers, one has Outook (xp) and one has Windows
mail (vista)
both set up for the same email address. When I receive an
email on Windows
and open it, it doesn't appear on the Outlook computer.
Anything received on
Outlook always comes through on Windows.

How can I get my email to always appear on both computers?

Also, the Windows Vista computer will only receive email, I get
an error
message when I try to send:

The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

 

[ajk]

Success!!!

Thank you both so much!

I would like to show my appreciation to by sending you some of my my coffee.
If you email me with the type of roasts you like (light-dark), along with an
address to where you'd like the coffee to be shipped, I'll send some out to
you both.

Thanks again!

(e-mail address removed)

Since you already have a Gmail account, we are already halfway
to a solution. Gmail can be configured to work with both POP and
webmail. Do so here:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

Then, on your laptop, in Windows Mail go to Tools, Accounts, select
the velocecoffee.com account, Properties, Servers.
In the Outgoing Mail (SMTP) field, replace smtp.velocecoffee.com
with smtp.gmail.com. If not already checked, check the box for
"My server requires authentication." Then click on the Settings button
next to it. Click the radio button "Log on using", then below that,
enter your Gmail email address and its associated password.
Check he box for "Remember password." Click OK.
Click the Advanced tab. Under Outgoing Mail (SMTP), enable the
SSL option, then change the port number to 465. DO NOT make
any changes to the Incoming Mail (POP3) settings. Click OK.
Try sending.
--
Gary VanderMolen, MS-MVP (WLMail)

I currently do have a gmail account, and it sends/receives fine, although
this account is not set up in my Windows mail on the problematic computer.
I'm only having the above mentioned problems through Windows mail.

Since the Internet connection for your laptop will change
quite frequently, you only have the following two workarounds
available.

1. Use webmail to send: http://www.comcast.net/webmail
2. Get a free Gmail account, then use the Gmail SMTP server.
--
Gary VanderMolen, MS-MVP (WLMail)


It's Comcast for the computer that works properly. The second computer is a
laptop which I use at various locations. Sorry if I'm not much help, that's
why I'm here.

:

Tell us who your internet provider is and we may be able to find
their instructions for using their email servers, from which you
only need the part for the outgoing email server.

What do you suggest that I substitute for my current SMTP server?

:

Interesting error message! At first glance the error message is quite
misleading, but if you place the emphasis on one word:
"No such user HERE"
it starts to make a little bit of sense. Of course there is no
@hotmail.com
recipient with a mailbox at Velocecoffee.com. Which begs the question,
why is the Velocecoffee.com server not passing the message forward
to the Hotmail server? It is because the Velocecoffee.com server is not
authorized to act as a relay for non-local traffic. You are not
connecting
from the Velocecoffee.com IP range, you are probably connecting from
your own ISP since Velocecoffee.com is not an ISP. Attempting to use
an SMTP server other than the one belonging to your ISP is a non-no in
today's anti-spamming environment.

The solution is for you to substitute the SMTP server belonging to your
ISP. Your recipients will not notice the difference.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's another one:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Hi
from boulder', Account: 'pop3.velocecoffee.com', Server:
'SMTP.velocecoffee.com', Protocol: SMTP, Server Response: '550
<[email protected]> No such user here', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC79

:

This problem happens every time and with all emails.

:

Does this problem only happen when sending to that particular
recipient, or when sending to any recipient?
The mail server is saying that (e-mail address removed) doesn't
exist.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's the entire message:
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject 'Re:
hello!', Account: 'pop3.velocecoffee.com', Server:
'smtp.velocecoffee.com',
Protocol: SMTP, Server Response: '550
<[email protected]> No such
user here', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

:

You left off the most important part of the error message.
That part should look something like this:

The rejected e-mail address was '(e-mail address removed)'. Subject
'trial',
Account: 'pop.comcast.net', Server: 'smtp.comcast.net', Protocol:
SMTP,
Server Response: '550 relay not permitted', Port: 25,
Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please post the entire error message.
--
Gary VanderMolen, MS-MVP (WLMail)



I have 2 computers, one has Outook (xp) and one has Windows
mail (vista)
both set up for the same email address. When I receive an
email on Windows
and open it, it doesn't appear on the Outlook computer.
Anything received on
Outlook always comes through on Windows.

How can I get my email to always appear on both computers?

Also, the Windows Vista computer will only receive email, I get
an error
message when I try to send:

The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

 

[Gary VanderMolen]

You're welcome. Thanks for having faith in going along with
those lengthy setting changes. This is a labor of love for me,
so you really need not send any gifts.

Best Regards,

Gary VanderMolen, MS-MVP (WLMail)

Success!!!

Thank you both so much!

I would like to show my appreciation to by sending you some of my my coffee.
If you email me with the type of roasts you like (light-dark), along with an
address to where you'd like the coffee to be shipped, I'll send some out to
you both.

Thanks again!

(e-mail address removed)

Since you already have a Gmail account, we are already halfway
to a solution. Gmail can be configured to work with both POP and
webmail. Do so here:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

Then, on your laptop, in Windows Mail go to Tools, Accounts, select
the velocecoffee.com account, Properties, Servers.
In the Outgoing Mail (SMTP) field, replace smtp.velocecoffee.com
with smtp.gmail.com. If not already checked, check the box for
"My server requires authentication." Then click on the Settings button
next to it. Click the radio button "Log on using", then below that,
enter your Gmail email address and its associated password.
Check he box for "Remember password." Click OK.
Click the Advanced tab. Under Outgoing Mail (SMTP), enable the
SSL option, then change the port number to 465. DO NOT make
any changes to the Incoming Mail (POP3) settings. Click OK.
Try sending.
--
Gary VanderMolen, MS-MVP (WLMail)

I currently do have a gmail account, and it sends/receives fine, although
this account is not set up in my Windows mail on the problematic computer.
I'm only having the above mentioned problems through Windows mail.

:

Since the Internet connection for your laptop will change
quite frequently, you only have the following two workarounds
available.

1. Use webmail to send: http://www.comcast.net/webmail
2. Get a free Gmail account, then use the Gmail SMTP server.
--
Gary VanderMolen, MS-MVP (WLMail)


It's Comcast for the computer that works properly. The second computer is a
laptop which I use at various locations. Sorry if I'm not much help, that's
why I'm here.

:

Tell us who your internet provider is and we may be able to find
their instructions for using their email servers, from which you
only need the part for the outgoing email server.

What do you suggest that I substitute for my current SMTP server?

:

Interesting error message! At first glance the error message is quite
misleading, but if you place the emphasis on one word:
"No such user HERE"
it starts to make a little bit of sense. Of course there is no
@hotmail.com
recipient with a mailbox at Velocecoffee.com. Which begs the question,
why is the Velocecoffee.com server not passing the message forward
to the Hotmail server? It is because the Velocecoffee.com server is not
authorized to act as a relay for non-local traffic. You are not
connecting
from the Velocecoffee.com IP range, you are probably connecting from
your own ISP since Velocecoffee.com is not an ISP. Attempting to use
an SMTP server other than the one belonging to your ISP is a non-no in
today's anti-spamming environment.

The solution is for you to substitute the SMTP server belonging to your
ISP. Your recipients will not notice the difference.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's another one:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Hi
from boulder', Account: 'pop3.velocecoffee.com', Server:
'SMTP.velocecoffee.com', Protocol: SMTP, Server Response: '550
<[email protected]> No such user here', Port: 25, Secure(SSL): No,
Server
Error: 550, Error Number: 0x800CCC79

:

This problem happens every time and with all emails.

:

Does this problem only happen when sending to that particular
recipient, or when sending to any recipient?
The mail server is saying that (e-mail address removed) doesn't
exist.

--
Gary VanderMolen, MS-MVP (WLMail)


Here's the entire message:
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject 'Re:
hello!', Account: 'pop3.velocecoffee.com', Server:
'smtp.velocecoffee.com',
Protocol: SMTP, Server Response: '550
<[email protected]> No such
user here', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

:

You left off the most important part of the error message.
That part should look something like this:

The rejected e-mail address was '(e-mail address removed)'. Subject
'trial',
Account: 'pop.comcast.net', Server: 'smtp.comcast.net', Protocol:
SMTP,
Server Response: '550 relay not permitted', Port: 25,
Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please post the entire error message.
--
Gary VanderMolen, MS-MVP (WLMail)



I have 2 computers, one has Outook (xp) and one has Windows
mail (vista)
both set up for the same email address. When I receive an
email on Windows
and open it, it doesn't appear on the Outlook computer.
Anything received on
Outlook always comes through on Windows.

How can I get my email to always appear on both computers?

Also, the Windows Vista computer will only receive email, I get
an error
message when I try to send:

The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.