EMAIL SEND PROBLEMS

K

k thomas

I can receive emails OK but cannot send. This is the error message I get.
Can someone assist me please?

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
New Contact Information - Kevin Thomas', Account:
'pop-server.roadrunner.com', Server: 'smtp-server.roadrunner.com', Protocol:
SMTP, Server Response: '553 Authentication is required to send mail as
<[email protected]>', Port: 25, Secure(SSL): No, Server Error: 553,
Error Number: 0x800CCC78
 
G

Gary VanderMolen

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.
 
I

iamgoingin hospitalto.needtocontactpeopl

k thomas said:
I can receive emails OK but cannot send. This is the error message I get.
Can someone assist me please?

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
New Contact Information - Kevin Thomas', Account:
'pop-server.roadrunner.com', Server: 'smtp-server.roadrunner.com', Protocol:
SMTP, Server Response: '553 Authentication is required to send mail as
<[email protected]>', Port: 25, Secure(SSL): No, Server Error: 553,
Error Number: 0x800CCC78
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Cant send email 2
having trouble with windows mail 1
My outgoing mail is not outgoing 4
I can't send emails 2
outgoing email thru aol.com 3
Problem with outgoing mail 1
Sending E-mail Problems 4
cant send email 2

Top