email problem

P

PJ

Last night I started having problems sending email.
All seeting the same, shut down restart spoke with at@t. Getting message You
have unsent message in your outbox Do you want to send them now? I click yes
but keeps trying to send goes no where. Help
Ireally don't like using yahoo mail
 
B

Bruce Hagen

And I assume you do not see a message in the Outbox?

Move most of your messages out of the Inbox and then create new Outbox and
Sent Items folders after you move any messages you wish to save to a local
folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX files for the Outbox & Sent Items and delete
them. New ones will be created automatically when you open OE.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

Compact often as specified above.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
 
B

Bruce Hagen

Disregard. I thought I was in the Outlook Express newsgroup, This answer
does not apply to WinMail.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Bruce Hagen said:
And I assume you do not see a message in the Outbox?

Move most of your messages out of the Inbox and then create new Outbox
and Sent Items folders after you move any messages you wish to save to a
local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it
in Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel |
Folder Options Icon | View, or in Windows Explorer | Tools | Folder
Options | View.

With OE closed, find the DBX files for the Outbox & Sent Items and
delete them. New ones will be created automatically when you open OE.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical
capacity of 2GB, I recommend about a 300MB max for less chance of
corruption.

Information about the maximum file size of the .dbx files that are used
by Outlook Express:
http://support.microsoft.com/?kbid=903095

Compact often as specified above.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


PJ said:
Last night I started having problems sending email.
All seeting the same, shut down restart spoke with at@t. Getting
message You
have unsent message in your outbox Do you want to send them now? I
click yes
but keeps trying to send goes no where. Help
Ireally don't like using yahoo mail
 
G

Gary VanderMolen \(MVP\)

Bruce, since that fix was incorporated in Vista's SP1, the better
advice is to install SP1.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Bruce Hagen said:
Try this instead.

Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090

Welcome to OEHelp.com/WMUtil
http://www.oehelp.com/WMUtil/
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


PJ said:
Last night I started having problems sending email.
All seeting the same, shut down restart spoke with at@t. Getting message
You
have unsent message in your outbox Do you want to send them now? I click
yes
but keeps trying to send goes no where. Help
Ireally don't like using yahoo mail
 
B

Bruce Hagen

Noticed that later. Thanks.
--
~Bruce


Bruce, since that fix was incorporated in Vista's SP1, the better
advice is to install SP1.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Bruce Hagen said:
Try this instead.

Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090

Welcome to OEHelp.com/WMUtil
http://www.oehelp.com/WMUtil/
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


PJ said:
Last night I started having problems sending email.
All seeting the same, shut down restart spoke with at@t. Getting
message
You
have unsent message in your outbox Do you want to send them now? I
click
yes
but keeps trying to send goes no where. Help
Ireally don't like using yahoo mail
 
G

Gary VanderMolen \(MVP\)

Is your Yahoo account a free one or a paid one?
Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 

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