email prints to wrong printer


G

Guest

We have a user running Outlook XP (2002) on Windows 2000,
connecting to our Exchange server. He recently switched
his default printer (all our printers are network
printers). Everything works fine except Outlook still
prints to his old default. I have tried going so far as
to remove the old printer from his machine, yet it still
printed there. When you go to print, it lists the right
printer, but when you actually print it goes to his old
default. Other applications print to the new, correct
printer, so it's not a problem with the printer itself.
Anyone have nay ideas why just Outlook would print to the
old printer?
 
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C

Carl Detert

-----Original Message-----
We have a user running Outlook XP (2002) on Windows 2000,
connecting to our Exchange server. He recently switched
his default printer (all our printers are network
printers). Everything works fine except Outlook still
prints to his old default. I have tried going so far as
to remove the old printer from his machine, yet it still
printed there. When you go to print, it lists the right
printer, but when you actually print it goes to his old
default. Other applications print to the new, correct
printer, so it's not a problem with the printer itself.
Anyone have nay ideas why just Outlook would print to the
old printer?
.
Try deleting all the printers this user has "installed"
then go into the registry and remove all printer entries
and then re-add the printer. I can't remember the keys
off hand but I've had a problem similar to this and by
deleting the information in the registry and then re-
adding the printer it seemed to work.

Good luck!!
 

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