Email a Task from the Task List

[Guest]

I right click on the task and then click 'Forward' and a new email opens with
the task as an attachment. So far, so good. But when the email is sent to the
recipient, the task is changed from the .MSG extention to .DAT and a second
attachment of a .TXT file is added. So the recipient actually gets two
attachments but the .DAT file is corrupt and can't be opened even if you
change the extention back to .MSG.
I have tried this in my office with Outlook 2000, and in two other offices
in other states with Outlook 2003. Is this a known problem? Any Ideas?
Note: If I 'save as' the attachment before sending, then use another mail
client such as Outlook Express or Web Mail to send the attachment it arrives
correctly at the recipient and can be opened and saved.

Thanks for any help

Tod

 

[F. H. Muffman]

I right click on the task and then click 'Forward' and a new email opens
with
the task as an attachment. So far, so good. But when the email is sent to
the
recipient, the task is changed from the .MSG extention to .DAT and a
second
attachment of a .TXT file is added. So the recipient actually gets two
attachments but the .DAT file is corrupt and can't be opened even if you
change the extention back to .MSG.
I have tried this in my office with Outlook 2000, and in two other offices
in other states with Outlook 2003. Is this a known problem? Any Ideas?
Note: If I 'save as' the attachment before sending, then use another mail
client such as Outlook Express or Web Mail to send the attachment it
arrives
correctly at the recipient and can be opened and saved.

Try changing your default message type from RTF to HTML.

 

[Guest]

Thanks, but that has no effect. Remember we are talking about at least two
different versions of Outlook in three different states. Also, I have been
told by one of the users that it did work at another company they worked for
and was a standard part of their daily business.

Possibly someone could try it and see if it works for them. Then send me
their Outlook settings.

Thanks,

 

[F. H. Muffman]

Thanks, but that has no effect. Remember we are talking about at least two
different versions of Outlook in three different states.

You're right. It is inconceivable that *two* different versions of Outlook,
or *three* installations of Outlook, could have had their default message
type set to RTF. How silly of me.

So, what *is* your default message type in Outlook 2000? Also, since, even
in 2000 iirc, you can specify a recipient to receive email in one format or
another, check the Send Options for the address you put on the To line. Is
it set to send in Rich Text or HTML? Feel free to try emailing me a made up
task, if you want. Lets see what happens.

Also, I have been
told by one of the users that it did work at another company they worked
for
and was a standard part of their daily business.

And yes, it should work just fine. Works great in Outlook 2007.

Possibly someone could try it and see if it works for them. Then send me
their Outlook settings.

There's a *lot* of settings in Outlook.

 

[Guest]

You're right. It is inconceivable that *two* different versions of Outlook,
or *three* installations of Outlook, could have had their default message
type set to RTF. How silly of me.

So, what *is* your default message type in Outlook 2000? Also, since, even
in 2000 iirc, you can specify a recipient to receive email in one format or
another, check the Send Options for the address you put on the To line. Is
it set to send in Rich Text or HTML? Feel free to try emailing me a made up
task, if you want. Lets see what happens.


And yes, it should work just fine. Works great in Outlook 2007.


There's a *lot* of settings in Outlook.

Mmmm...

I guess I should have said that my default mail type is always Plain Text. I
did however change it to HTML as you suggested, to test forwarding a task.
The result was almost the same, but worse. The .MSG attachment was changed to
..DAT and a .TXT (empty) was also attached. Plus, now I get a third attachment
which is an HTML file. When I open this one it is just another copy of the
text of my email eg: "This is a test message". I am sending an email with an
attached Task for your enjoyment.

I am having a difficult time finding any "send option" settings to set the
recipient as receiving messages in HTML.

Thanks

Thanks very much for taking the time.

Tod

 

[F. H. Muffman]

I guess I should have said that my default mail type is always Plain Text.
I
did however change it to HTML as you suggested, to test forwarding a task.
The result was almost the same, but worse. The .MSG attachment was changed
to
.DAT and a .TXT (empty) was also attached. Plus, now I get a third
attachment
which is an HTML file.

That's actually a bit enlightening. The clients you've tried this on, do
they all connect to the same server? Exchange? POP?

When I open this one it is just another copy of the
text of my email eg: "This is a test message". I am sending an email with
an
attached Task for your enjoyment.

The message you sent appears to have gone through a virus check/MailScanner.
If the other clients you tried connect to the same server, than there is on
big glaring similarity between the installs....

 

[Guest]

Yes, they go through the same mail server. We host the email. That was the
first thing I thought of. But our mail guy says no. He 'proved' it by sending
the attachment from the our Webmail and with Outlook Express with no
problems. However, Outlook creates the attachment and new email when I click
'Forward' on the floating menu, maybe it is different if you attach the file
manually like we had to do on Webmail and Outlook Express. I don't know, it
is confusing this simple brain of mine.


">

 

[F. H. Muffman]

Yes, they go through the same mail server. We host the email. That was the
first thing I thought of. But our mail guy says no. He 'proved' it by
sending
the attachment from the our Webmail and with Outlook Express with no
problems. However, Outlook creates the attachment and new email when I
click
'Forward' on the floating menu, maybe it is different if you attach the
file
manually like we had to do on Webmail and Outlook Express. I don't know,
it
is confusing this simple brain of mine.

Well, prove him wrong.

Get a gmail account.
Set up outlook to use it.
Send a Task via gmail.
See if it works.

Also, try this. Reproduce his attempt to prove it. Compare the headers of
the message you send via Outlook to the one you send via the Web based
reader. Does it have all the same X-ATE.net-MailScanner headers?